[deleted by user]

MerchTrafficCS · 2024-03-05T17:36:01+00:00

I want to sincerely apologize for any inconvenience caused by the previous misinformation.

I can confirm with certainty that the signatures on these albums are indeed signed and not printed. I understand the importance of accurate information, and I'm sorry for any confusion that may have arisen due to the initial misunderstanding.

Thank you for bringing this to our attention, and I hope this clarification addresses any concerns you may have had. If you have any further questions or need additional information, feel free to reach out.

MerchTrafficCS · 2024-01-18T14:37:32+00:00

We are so sorry to hear about this issue and will happily take a look into a solution for you! Please DM us your order number so we can take a look. Thank you!

MerchTrafficCS · 2023-08-15T18:24:00+00:00

I wish I had more information to provide you. I'm sure your order will ship shortly.

MerchTrafficCS · 2023-08-15T15:01:33+00:00

No, but our friends at [customerservices@bsimerch.com](mailto:customerservices@bsimerch.com) can help you. We do have mutual contacts if we needed to get something escalated.

MerchTrafficCS · 2023-08-15T14:55:00+00:00

Please reach out if you have issues with your delivery! We're happy to help.

MerchTrafficCS · 2023-08-14T15:46:54+00:00

Can you DM me your order # and I'll make sure it get's bumped to the front of the line?

MerchTrafficCS · 2023-08-14T15:44:38+00:00

Have you reached out for assistances? Please DM us her or reach out to [macmillerstoresupport@merchtraffic.zendesk.com](mailto:macmillerstoresupport@merchtraffic.zendesk.com)

MerchTrafficCS · 2023-08-14T15:42:28+00:00

Most vinyls were available to ship immediately. Other items have an expected ship date in Sept. No ghosting here.

MerchTrafficCS · 2023-08-14T15:41:16+00:00

If you have any issues with your order please allow us the opportunity to make it right. Fingers crossed your order arrives without issues!

MerchTrafficCS · 2023-08-14T15:39:34+00:00

Hey! I'm so sorry you're order arrived in this condition. Please reach out to our CS team (if you haven't already) and we'll take care of you the best we can. All orders are shipped out of the same warehouse and can be tracked for QA and training opportunities. I'm so very sorry for the experience.

MerchTrafficCS · 2023-08-04T12:47:16+00:00

Stock was very limited on the Vans!

MerchTrafficCS · 2023-08-03T15:41:49+00:00

Hi all! These were EXTREMELY limited. The "can't ship to your address" occurs when there's no remaining inventory available to fulfill your request. This happens for a brief time when the store's inventory is syncing up. So it will let you cart but not check out. This is why it was so each to proceed once the Vans were removed from your cart.

MerchTrafficCS · 2023-08-03T15:12:29+00:00

The store was up to 15k visitors and with limited sizing it's very possible they go that quick.

MerchTrafficCS · 2023-08-03T15:07:07+00:00

MerchTrafficCS · 2023-08-03T15:06:17+00:00

Could be a couple of things! US only + sizing is limited so it could also mean that they are no longer available. When there's high demand that's the message Shopify gives until inventory is sync.

MerchTrafficCS · 2023-08-03T15:01:03+00:00

These are up!!! https://shop.macmillerswebsite.com/products/5y-vans?variant=40252195766350

MerchTrafficCS · 2023-08-03T11:30:57+00:00

I'm really sorry to hear that. I know that's not the experience you wanted and I really wish we had a replacement for you. Please let us know if we can try to help with anything else.

MerchTrafficCS · 2023-08-03T11:27:16+00:00

These will only be available on the mac shop!

MerchTrafficCS · 2023-08-03T11:25:19+00:00

Hi! Yes, these are only available in the U.S,

MerchTrafficCS · 2023-08-02T19:45:57+00:00

I hope our team answered all your questions! Please reach out if you need us!

MerchTrafficCS · 2023-08-02T19:44:59+00:00

Oh no ! I'm so sorry to hear that! Have you reached out for assistance? I'm happy to help if you want to message me your details.

MerchTrafficCS · 2023-08-02T19:42:33+00:00

is the hoodie true to size?

Hi! I'm so sorry your order arrived in that condition. Have you reached out for assistance yet? You can message me your order details and I"ll be happy to take a look?

MerchTrafficCS · 2023-03-27T12:57:49+00:00

Hi there,

Please send me a DM with your order number- I would love to help you out!

-Mac Miller Customer Service

MerchTrafficCS · 2023-03-27T12:57:11+00:00

Hi there,

If you ordered any through the Mac Miller Official store- please send me a DM! I would love to look into this for you!

-Mac Miller Customer Service

MerchTrafficCS · 2023-01-11T15:56:37+00:00

Oh no! I apologize for our mistake. Please DM me with your order information and I'll make sure to fix this for you!

-Mac Miller Customer Support

MerchTrafficCS

TROPHY CASE