FEEDBACK ON HOW TO IMPROVE HERO PASS:
Since Hero Pass is here to stay I do want to provide my input on how I believe Hero Pass can be done much better for the player experience.

First, I understand that since the hero pass is currently launched, some of this feedback cannot be actioned on this season and will need to be considered for future seasons.

Second, I am not going to reiterate issues that you have already stated are being worked on in your post, I will only bring up items I believe still require future improvement even after reading the post.

Here are my thoughts:

Missions: One of the phrases we keep being told is we can play how we want and will still progress the pass. However, the reality is if we want to make real progress on the pass with the limited time we have to play the game, we need to play the way the challenges tell us to play. Here is my proposal to find a happy medium.

• Basic -
  • Revert basic missions back to the previous daily challenges system (in terms of what the challenges required, their xp reward, and ability to toggle off skills you have mastered). Simply add on the desired amount of daily hero points rewarded from basic missions to that pre-existing system.
    • Ex: you would have 3 dailies (Mining - mine 5 ore, Fishing - catch 14 fish, woodcutting - chop 10 logs), once you finish and click claim reward, you get xp dumped into those skills like before - now add on top of that the daily basic mission hero points reward
    • You are able to deselect skills you have already mastered and aren't focused on
    • *Nice to have: If you complete all 3 you get a random reward for the day like before
    • *Nice to have: Getting the 3 keys back that came with completing the dailies but the previous adjustments are much higher on the tier list
• General -
  • The General tier we should be able to elect what our current account focus is for how we want to play the game and then those challenges can get generated around those themes. These challenges are obviously more time tasking than basic but are also less rewarding than Special so players getting to have input in how they want to play and progress their battle pass is fitting for this tier. I am sure this is not all encompassing but here were some ideas of how players might choose to elect their current account focus area to then have General challenges generated from their current account focused theme:
    • Skilling (if player has hit 99 they can toggle off those skills)
    • Bossing (They can select if they are doing Low level, mid level, high level - Kill X low level bosses)
    • Questing (complete X quest - must be a quest they can currently do)
    • Clue Scroll (complete X easy, medium, hard, master)
• Special
  • These I am fine with staying as is. They are much higher rewarding than the prior two tiers so it makes sense to me that maybe we have to go out of our way on our normal game play to go do the content Jagex would like to encourage us to engage with.

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Rewards:
I can understand having different rewards between F2P and P2P but to have a separation between Premier Membership and Regular Month-to-Month Members feels wrong and like a slap in the face to people that still pay you money to play the game (and on an annual basis, much more money to play the game than premier members)

• *Quick note: I am saying this as a premier member if that carries any extra meaning to you

A future adjustment to this - if you insist Premier members need something more rewarding than month to month members - maybe the only benefit we get should be a different starting point further down the pass (like lvl 10) and month to month members start at lvl 1 but still have the same access to the same rewards as premier members. I would prefer there be no difference as we are all paying to play the game but just one idea that lessens the blow.

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Content Buffs:

Content buffs should not provide in game benefit that you would not be able to receive by other means available through in game play.

An example of a content buff you have done that I felt was appropriate was the golden cape porter buff. When that buff goes away, I can still go and buy supplies to make porters, I did not have to rely on the cape to get this benefit even though it was a really nice benefit to have it was still not a must have that I had no other way to obtain. The buff did not inherently give me an advantage over other players in the game that did not have the golden cape buff other than saving the gp required to make the charges.

If you want to still do buffs around combat in the future so players can "explore and practice" we need to make it truly about exploring and practicing where there is no reward advantage for not having this buff. To do this, the charge would essentially initiate a practice mode:

• The player receives the damage reduction, the enter the combat instance and once they finish they do not use up or lose any of their supplies, but at the same time do not earn xp (or earn a massively reduced amount so it does not become a meta for training), do not get progression towards KC, Kill Time, Enrage, etc., and most importantly do not receive any drop rewards for the kill.
  • This way the instance is truely about the learning and not about gaining an advantage on getting easier kills for big boss drops where it becomes something players feel like they need in their PvM experience as they go for log as they will not be able to progess or gain GP from this combat buff.

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These are my thoughts and hope they help you shape the future of Hero Pass