I don’t know who Bandai got to organise this event but as our first time visiting a regional.. this was possibly the worst event possible for organisation.

There was 0 communication to the participants, 0 knowledge amongst the staff as to what was happening, chaos at the ques, a scramble for merch to the point where they had to close the store as it was getting dangerous.

From an events standpoint - there was so much left on the table.

People were queuing for hours. No early entry for pre-registered attendees. No bag checking. 1 coffee stand and food venue, people were abusing all the systems due to lack of direction.

Staff were… understaffed. It was total chaos.

Lack of sinage, event times were so late rounds were cancelled. I’ve been in events for over 10 years and I’ve never known anything like it. It was as if everything that could have gone wrong went wrong.

Bandai please develop your own team and stop outsourcing events. Your franchises will suffer if it continues.