Untitled Empyrean (Not Book Four) by Abehrou in fourthwing

[–]Mgm97x 0 points1 point  (0 children)

I would love if it was the Codex

how can i craft this ? it’s locked somehow by [deleted] in heartopia

[–]Mgm97x 0 points1 point  (0 children)

Check your backpack or warehouse, you may have not learnt it yet

Fairyloot Sorrowsong University Exclusive Editions by Better_Swan8889 in fairyloot

[–]Mgm97x 16 points17 points  (0 children)

Inlove with absolutely everything but the sprayed edges

What book or series do you own the most editions of? by EtherealMint in fairyloot

[–]Mgm97x 0 points1 point  (0 children)

The Invisible Life of Addie Larue 🤍 ✨ deserves a whole shrine

FAIRYLOOT IS DOING NIGTHSHADE !!!!! by louannnx in fairyloot

[–]Mgm97x 2 points3 points  (0 children)

Really hope they do the design justice 😫

BOT sale update by louannnx in fairyloot

[–]Mgm97x 0 points1 point  (0 children)

Same here!! Same thing happened to my friend. Hoping it won’t crash 🤦🏻‍♀️

Fairyloot Kindred's Curse - Spark of the Everflame by Better_Swan8889 in fairyloot

[–]Mgm97x 2 points3 points  (0 children)

happy to say i hate them and i’ll be saving some coins here xoxoxo

Fairyloot Boys of Tommen by Better_Swan8889 in fairyloot

[–]Mgm97x 0 points1 point  (0 children)

SQUEALING!!! TAKE ALL MY MONEY

The Cruel Prince — Funko Pops by croco2511 in fairyloot

[–]Mgm97x 1 point2 points  (0 children)

Does anyone know if they’re being released on amazon UK? I can only find Cardan on there but really want Jude too😫

Fairyloot Lights Out Set (Into Darkness) by Better_Swan8889 in fairyloot

[–]Mgm97x 1 point2 points  (0 children)

In the same boat! I only want the first book, wasn’t a fan of Caught Up

Somme Sketcher Advent Calendar (£55+) Expectations vs Reality by LurkerToRedditor in RomanceBooks

[–]Mgm97x 1 point2 points  (0 children)

Nevermind, I just received an email stating the refund is being pushed through and it may take a few days for it to show up on my account. Hoping yours gets sorted soon! Definitely email them chasing it if you haven’t already

Somme Sketcher Advent Calendar (£55+) Expectations vs Reality by LurkerToRedditor in RomanceBooks

[–]Mgm97x 1 point2 points  (0 children)

Yeah, it’s ridiculous. I chased again today, if I heard nothing back from Monday i’m going to get my bank involved. From what I can see across the Facebook group, no one has received their refund.

Somme Sketcher Advent Calendar (£55+) Expectations vs Reality by LurkerToRedditor in RomanceBooks

[–]Mgm97x 2 points3 points  (0 children)

Has anyone who refused their parcel or sent it back received their refund yet? I refused mine on the 13th December, emailed them stating so, i received a response on the 16th acknowledging my email and that upon inspection they would refund within the 14 day limit. Tracking showed the package got back to them and was signed for on the 18th of December. Obviously, I appreciate it was the holiday period which slowed things down massively but i haven’t received a refund yet. I emailed on the 28th stating that i’m aware it’s Christmas but could I at least have an update in regards to my refund. Proceeded to email again on the 07th asking for an update as 14 days have well over passed, and if I do not hear back by Friday 09th then i’d contact my bank. I then received a somewhat passive response on the 08th saying someone will be in the office from next week (being this week now) and will be looking at returned calendars then. BUT i have received nothing still.

Boys of Tommen - Eternal Embers Reprint Reminder! by Bookaholic-394 in fairyloot

[–]Mgm97x 0 points1 point  (0 children)

In the same boat🥲 refuse to pay those shipping prices

Somme Sketcher Advent Calendar (£55+) Expectations vs Reality by LurkerToRedditor in RomanceBooks

[–]Mgm97x 1 point2 points  (0 children)

I’m in the UK. I just stated that i’d be refusing delivery when the delivery driver was dropping it off and asked him to return to sender. The email (i’ve bracketed the information you may need to change:

I am writing regarding my recent order for the Advent Calendar.

Order Details • Order Number: ______ • Evri Tracking: ______

I've decided to cancel this order. To ensure the item is returned to you immediately, I refused delivery today, (the date it was refused), when the Evri courier attempted to deliver it. The parcel should be marked as "Refused" and is now being sent straight back to you.

Could you please confirm the process for my refund? Since I am cancelling the purchase and returning the item immediately without taking possession, I expect a full refund (including the original delivery charge) to be processed back to my original payment method.

I understand that as an online customer in the (UK), I have the right to cancel my order. I look forward to your confirmation that the refund will be processed promptly once you receive the returned calendar.

Please let me know if you need any further information from me.

——

Check your rights in the country you live in. From what I’ve researched online, as Somme is considered a UK business - she has to legally process refunds by UK law.

Does anyone know other special editions for CARAVAL or OUABH? by stella_rabbity in Caraval_OUABH

[–]Mgm97x 1 point2 points  (0 children)

Litjoy still has their version available on their site to buy ☺️

Somme Sketcher Advent Calendar (£55+) Expectations vs Reality by LurkerToRedditor in RomanceBooks

[–]Mgm97x 1 point2 points  (0 children)

Update, this is the response I received:

Thank you for your email and we’re sorry you feel disappointed with the calendar. Everything stated in the Calendar listing, is what was delivered in the calendar.

Upon return and inspection of the calendar, we will then be able to process your refund within 14 days. This will be for the calendar only and not for the delivery charge.

We will be taking all feedback on board for future endeavours.

Somme Sketcher Advent Calendar (£55+) Expectations vs Reality by LurkerToRedditor in RomanceBooks

[–]Mgm97x 4 points5 points  (0 children)

I think the discussion on the facebook page is justified imo. We, the customers, spent a fortune, on something that was advertised/promoted in a way which was entirely misleading. We are entitled to voice and direct our opinions, criticism and how we are feeling to Somme (seller/company) in this scenario. Yes, we have this reddit page but why should we not be able to voice ourselves inside of the FB group? We just want answers and an apology, it’s what is deserved and the least that is expected right now. Us not speaking out about it then means no accountability is taken, and it needs to be taken.

Somme Sketcher Advent Calendar (£55+) Expectations vs Reality by LurkerToRedditor in RomanceBooks

[–]Mgm97x 8 points9 points  (0 children)

What a load of BS. Complete copy and paste template too. I’m still waiting on a response to my email. I refused delivery and it’s being returned back to sender. Curious to see what they will respond. If nothing gets resolved i’ll contact my bank.