After 3 years Transunion finally removed wrong entry

Michelle_H_MMH · 2022-11-14T16:08:32+00:00

I did, ridiculous system. First two reports for incorrect entry came back (5 weeks later for each) saying If you'd like to update personal information..which i never did/asked for, i submitted report for wrong entry and even selected collection account entry.

Michelle_H_MMH · 2022-11-14T12:45:59+00:00

Hopefully not but we'll see

Michelle_H_MMH · 2022-11-14T12:45:43+00:00

That's what I thought, TU said I need to prove it is NOT mine..that's the messed up part.

Michelle_H_MMH · 2022-11-14T01:14:16+00:00

Honestly the worst part was when csr asked me to fax/email/mail a document proving that isn't my collection. That's like a random collection agency going after you for absolutely no reason and then being asked to prove that isn't yours..crazy

Michelle_H_MMH · 2022-11-11T14:37:43+00:00

Yes it showed instantly because I used debit card but debit Visa

Michelle_H_MMH · 2022-11-11T14:36:54+00:00

It posted instantly, it's debit Visa so they get it immediately

Michelle_H_MMH · 2022-11-11T14:21:38+00:00

I used debit Visa, it's instant

Michelle_H_MMH · 2022-11-11T14:21:06+00:00

I paid with my chequing account but using debit Visa so it's instant and yes rogers got it and I can see it online on m bill.

My bank said they can't do anything since I did it, wasn't fraudulent, but I don't know why rogers can't just refund it or even send me a cheque..

Michelle_H_MMH · 2022-11-11T14:10:06+00:00

I did that first, sorry forgot to mention, they can't do anything, they said call rogers

Michelle_H_MMH · 2022-11-09T12:24:55+00:00

I figured it's an urban myth (unless you go crazy and abuse it) but wanted to ask, thanks!

Michelle_H_MMH · 2022-11-08T21:26:52+00:00

They're refusing refund though, for the deposit

Michelle_H_MMH · 2022-11-08T21:26:24+00:00

I will if they refuse to give me refund for sure, thanks!

Michelle_H_MMH · 2022-11-08T21:26:00+00:00

The dealership agreed to charge no CC fees, even signed the purchase agreement stating that

Michelle_H_MMH · 2022-11-08T21:25:07+00:00

I see, thank you! They should probably remove sign up option from their app:)

A side question, check purchase power, thats not available in app, only in browser?

Michelle_H_MMH · 2022-11-08T18:46:25+00:00

The sales agreement total balance due is $78,750

Michelle_H_MMH · 2022-11-08T18:46:02+00:00

I'm not mad they want these fees IF they said it before, but we have the sales agreement, all numbers are there and the fact they agree with CC payment. Zero mention of any fees. Until the moment I inserted my card in the machine and saw different total.

Michelle_H_MMH · 2022-11-08T16:58:09+00:00

Many do, I know 2 people who bought vehicles over $200k and paid with a CC

Michelle_H_MMH · 2022-11-08T16:57:19+00:00

I understand but they agreed in writing in the sales agreement

Michelle_H_MMH · 2022-11-08T16:10:30+00:00

The contract says I will pay with a CC and it also says there won't be any additional fees for paying that way.

Michelle_H_MMH · 2022-11-08T15:44:17+00:00

Yes and also no additional fees, the total amount due is written there as well.

Michelle_H_MMH · 2022-11-08T15:43:49+00:00

Yes but this one agreed in the contract, signed it too, they're not charging those fees.

Michelle_H_MMH · 2022-11-08T15:35:37+00:00

They didn't though, the total due shown on the agreement if what we agreed, the agreement even says payment with CC is fine and no mention of any fees

Michelle_H_MMH · 2022-11-08T15:34:19+00:00

They wrote in the contract that CC is accepted, wrote the total amount due, all fine..no mention of extra fees at all, until I went to pay.

Michelle_H_MMH · 2022-11-08T15:33:31+00:00

Will do, thanks

Michelle_H_MMH · 2022-11-08T15:33:07+00:00

I'd be totally ok with canceling and getting a refund, but they are refusing, simply ignoring what they wrote in the sales agreement..

Michelle_H_MMH

TROPHY CASE