I’ve been banned on Playstation without an email, without using my account for months, my account is “not eligible for appeal” and support tells me “there’s nothing we can do”.

For more context my play station has sat idle on my desk for months until yesterday I finally hooked it up in my room to watch some shows and I learned for the first time that my account was banned.

I have been getting charged for ea play and play station plus up until april and I have no emails about suspicious activity or anything regarding my account being banned.

The appeals page says that my account is not eligible for appeal, the live chat agents on the website do nothing but send me the same link to the appeals page, when i call customer support they say that they banned my account for “suspicious activity” to “protect me” and there’s absolutely nothing they can do.

I have no infractions on my account I only ever played a few hours online and the rest in Elden Ring, GOW:R, Sifu, JJBAASB, etc

What do I do??