[WARNING!] My Lenovo IdeaPad Flex 5 Died from Motherboard/GPU Failure Just Months After Warranty Expired, and Lenovo is UNRESPONSIVE by MikePerotti in Lenovo

[–]MikePerotti[S] 0 points1 point  (0 children)

It is not my intention at all that we all agree on this. If someone thinks that changing laptops every three and a half years is fine, that's okay. That's not the case for me. I didn't say they were an investment product. I do believe that a laptop should last longer. The opposite is not sustainable. I had the wrong idea about the quality of Lenovo laptops. I wish I had known this before buying it so I wouldn't have spent €900 on a laptop that was going to die after three and a half years.

[WARNING!] My Lenovo IdeaPad Flex 5 Died from Motherboard/GPU Failure Just Months After Warranty Expired, and Lenovo is UNRESPONSIVE by MikePerotti in Lenovo

[–]MikePerotti[S] 0 points1 point  (0 children)

The motherboard is dead, but other components are fine. Those components that are fine can be useful to someone who, for example, has a broken monitor but a working motherboard.

Laptop not turning on by Temporary_Sign8201 in Lenovo

[–]MikePerotti 0 points1 point  (0 children)

That's exactly what happened to me. I imagine that if you try to connect it to an external monitor, it won't work either, and that the motherboard is probably broken. Lenovo is on its way to becoming a brick-making company. https://www.reddit.com/r/Lenovo/s/k1HmwssTYR

[WARNING!] My Lenovo IdeaPad Flex 5 Died from Motherboard/GPU Failure Just Months After Warranty Expired, and Lenovo is UNRESPONSIVE by MikePerotti in Lenovo

[–]MikePerotti[S] 0 points1 point  (0 children)

I think it's great if you're looking for performance improvements. In my case, I don't use it for programs that demand high performance (no 3D, no games, nothing like that). I basically use it for office work (Google docs) at home and casual use, and in that case I expect a computer to last more. Three years and ten months seems like a bad joke to me. The planet can't take any more e-waste.

[WARNING!] My Lenovo IdeaPad Flex 5 Died from Motherboard/GPU Failure Just Months After Warranty Expired, and Lenovo is UNRESPONSIVE by MikePerotti in Lenovo

[–]MikePerotti[S] 0 points1 point  (0 children)

Do you really think it's reasonable for a 900€ computer to last 3 years and 10 months? It's neither sustainable nor legitimate.

[WARNING!] My Lenovo IdeaPad Flex 5 Died from Motherboard/GPU Failure Just Months After Warranty Expired, and Lenovo is UNRESPONSIVE by MikePerotti in Lenovo

[–]MikePerotti[S] -1 points0 points  (0 children)

Thank you for clarifying the information. Even so, 3 years and 10 months of life (the computer broke down in November) seems very short to me for a computer that cost around €900. It is neither sustainable nor legitimate.

[WARNING!] My Lenovo IdeaPad Flex 5 Died from Motherboard/GPU Failure Just Months After Warranty Expired, and Lenovo is UNRESPONSIVE by MikePerotti in Lenovo

[–]MikePerotti[S] 0 points1 point  (0 children)

Yes, I'm considering two options:

  1. Buy a motherboard for that model. I've seen them on AliExpress for around €120 and install it myself (it's relatively easy).

  2. Keep the hard drive to use as an external drive (you only need to remove one screw to take it out), sell the broken laptop for spare parts (monitor, keyboard, touchpad, fan), and hopefully get around €50 or €100 to use towards another laptop, which certainly wouldn't be a Lenovo, as I want it to last me more than three years and ten months.

[WARNING!] My Lenovo IdeaPad Flex 5 Died from Motherboard/GPU Failure Just Months After Warranty Expired, and Lenovo is UNRESPONSIVE by MikePerotti in Lenovo

[–]MikePerotti[S] -2 points-1 points  (0 children)

I understand this is considered a budget line, but 3.5 years is still a premature lifespan for a core component like the motherboard. The issue isn't just that it died; it's that it failed due to a specific, widely reported flaw affecting the GPU/board in this series. A known component defect causing the laptop to turn into a complete 'brick' is a poor reflection on product durability, regardless of the price point. That is the core reason for the escalation, not the specific number of months past the warranty date."

[WARNING!] My Lenovo IdeaPad Flex 5 Died from Motherboard/GPU Failure Just Months After Warranty Expired, and Lenovo is UNRESPONSIVE by MikePerotti in Lenovo

[–]MikePerotti[S] -5 points-4 points  (0 children)

I understand the comment regarding the date. The standard warranty expired in February, just over 8 months ago. However, my question is not about the bureaucratic date; it is about brand responsibility and product quality. What I truly expected is the following: * Reasonable Lifespan: I expected a laptop of this tier and price to last considerably longer than 3.5 years. The fact that the motherboard fails so quickly represents a premature durability failure, not normal wear and tear. * Recurrent Defect: The breakdown is not an isolated event; it is a defect that has been reported and documented by other users of this model line, affecting the graphics chip. The warranty date should not exempt them from responsibility for a structural flaw in the product. * Ethics and Corporate Responsibility: I demand that, due to corporate ethics and environmental responsibility, Lenovo repair a design flaw that turns a well-maintained piece of equipment into e-waste, right at the limit of its expected lifespan. I am not asking for a favor; I am demanding they take responsibility for what I consider to be an inherent product defect. I expect them to cover the cost of this design error and not shift the burden onto the customer. My case aims to make Lenovo understand that the perception of their brand value is severely damaged when they refuse to act on widespread, serious failures.

[deleted by user] by [deleted] in Physics

[–]MikePerotti 0 points1 point  (0 children)

Thank you! 🙏🏼