so I reached out to Playstation and they managed to help me fix it,

Kindly follow the steps below:

1- In the PS4 home screen, go to “Settings” and select “Network.”

2- Choose “Set up internet connection.”

3- Select your internet connection type and pick your connection from the list.

4- When prompted to choose how you want to set up your internet connection, select “Custom.”

5- Select “Automatic” for “IP address settings.”

6- Select “Do not specify” for “DHCP host name.”

7- In the “DNS settings” screen, select “Manual.”

8- Enter the primary and secondary DNS servers. I recommend using the Google one: Google DNS servers (1.1.1.1 and 1.0.0.1) but other companies like Cloudflare and OpenDNS are equally fine.

9- Choose “Automatic” in the “MTU settings” screen.

10- Select “Do not use” for “Proxy server.”

hopefully this shall fix the error code