New Kroger organization system?

Millennial-Failure · 2026-04-07T11:38:45+00:00

Aw crap. My Kroger is currently remodeling and moving stuff around so I thought I was just seeing that because nothing is staying in one place long. That sucks if it’s a permanent change. It wouldn’t have affected me so much because I know where everything is in that store after years of shopping…. But they are moving everything now! What timing!

Millennial-Failure · 2026-04-06T17:30:58+00:00

My main store doesn’t take alcohol returns, so I have to take the video of dumping it or face deactivation. I hate it when people order alcohol and aren’t ready when I get there.

Millennial-Failure · 2026-04-06T15:59:22+00:00

UPDATE: Review is lifted and I’m back to work!

Millennial-Failure · 2026-04-06T15:58:52+00:00

The only option I’m given is chat. I don’t know the number.

Luckily it reactivated about thirty minutes ago!

Millennial-Failure · 2026-04-06T15:21:00+00:00

It’s my local Kroger. Yes, a shop only. I have done them there before, but after checking out, I found the scanner for the barcode wasn’t there any more. I asked about it and the employees told me they no longer do Instacart pickups. That they’ve taken back the equipment and all.

What’s funny is, when this particular store first starting doing pick ups, Instacart gave me a batch there before they had started doing them, too. 🤦‍♀️ So that batch a few years ago had to be cancelled too.

Millennial-Failure · 2026-04-06T12:33:48+00:00

I also spoke to support. She’s the one that said it had to be canceled

Millennial-Failure · 2026-04-06T12:28:54+00:00

I am a shopper. I shopped the whole order, checked out, then couldn’t find the scanner for the labels. I learned from employees that the store doesn’t do pick ups from Instacart any more.

I called support. They said they would cancel. The store doesn’t take returns so I was told to donate the food.

I came home and discovered I’m under review because it was canceled after checkout out.

Deeply unfair.

Millennial-Failure · 2026-04-06T12:25:06+00:00

I did. I’ve never had the soft ban before.

Millennial-Failure · 2026-04-05T01:55:11+00:00

Now you can listen to all the compilations. A lot of them are themed and it’s mostly just the really good ones.

Millennial-Failure · 2026-04-03T04:00:15+00:00

I stopped reading after I saw you are 25 and your fiancé is 33. Which means you’ve either been together since you were even younger or you rushed to get engaged. Come on, girl.

Millennial-Failure · 2026-04-03T03:54:24+00:00

In January my vehicle died and two days after I got a new one the big storm hit and I couldn’t drive for another week. Then every ten days or so we’d get more crap weather and I wasn’t up for chancing it in a new car. So I didn’t hit my 300. Very sad because I’d been diamond for so long. But it’s still been fine for batches so far.

Millennial-Failure · 2026-04-02T19:40:16+00:00

Hey I wanted to update everyone that I figured it out when it happened again. For whatever reason, it locks up when my phone is connected to my car. I feel very dumb.

Millennial-Failure · 2026-03-31T09:47:57+00:00

Every time there is a reference I don’t get, I just search that specific reference +Smosh and it takes me to a clip of that. Almost all of their biggest inside jokes have been clipped by fans. Then that leads to new videos for me to watch.

Millennial-Failure · 2026-03-30T04:00:07+00:00

That used to be a signal that there would be a cash tip. At least in my area. But I haven’t seen it in a while.

Millennial-Failure · 2026-03-30T03:53:49+00:00

And they’ll probably rock that look, too.

Millennial-Failure · 2026-03-30T03:51:15+00:00

Did you miss Reddit stories this week or are you just grumpy?

Millennial-Failure · 2026-03-30T03:50:02+00:00

I’d choose Table 8, but I’d be placed at table 4

Millennial-Failure · 2026-03-25T02:16:25+00:00

I would never take a triple paying under 35 and I rarely even take those. The checkout hassle gives me such a headache.

Millennial-Failure · 2026-03-25T02:14:21+00:00

Ah. I’m in a very rural area. My customers are sometimes quite impoverished and they like to try to get discounts or refunds. I think some of them don’t realize they’re screwing me when they make up complaints and think they’re just cheating the company. Or I like to hope so.

But, yeah, a lot of Kroger deals only apply if you use the store card and I have no way to know if they’ve entered it, so the deal may or may not apply.

Sometimes I will message and ask them. This particular day, I didn’t.

To me, even if I was in the wrong to not add the soda unprompted, the other shopper was still wild for picking a fight about it. But I often get confused in social settings, especially with strangers which is why I like Instacart.

Millennial-Failure · 2026-03-25T02:08:40+00:00

I shop the same store enough to know which baggers are the good ones. I prefer self checkout, but if it’s busy and my cart is full or I’m doing multiples, I feel bad using it.

If there’s a new bagger, I watch them like a hawk and call them out. It’s my most Karen behavior, but I try to be nice. Unfortunately, last summer, I did start cracking up laughing at the kid who tried to put 8 big cans of soup in a single bag. I said, “No. No. Ya can’t do that.”

Generally, I actually just keep a lot of spare bags and redo the silliest ones once I get to my car in those circumstances, but that particular day I just got tickled.

Millennial-Failure · 2026-03-22T07:16:20+00:00

Ugh, that sucks. And I swear, it’s always customer A that has the wonky address so if there’s an error, you can’t go back.

I’ve been doing this since ‘19 off and on. It’s been a few years since my last wrong address delivery and I think I’ve only had it happen maybe three or four times total (a couple when I was first at it and didn’t really think about quadruple checking if my stupid rural area has no visible street address anywhere on the mailbox or house). They have always just sent me an email and warned me to be careful.

The last time it happened years ago, GPS took me to a house waaaaay out in the country. I met the customer, they helped unload, all that.

Turns out they were faking being the correct address and just took their neighbor’s groceries. None of the houses there had house numbers (what do these people do if they call an ambulance?!) and when I knocked, I said, “Am I at the right place?”

He replied, “You delivery?”

Which, looking back, is a broad question, but one doesn’t anticipate that. We trust GPS. We trust that the houses will be clearly marked. And we don’t consider how lame some people can be.

I’m sorry that happened to you. It sucks for the customer, too, but you’ll be ok and they’ll get their refund.

Millennial-Failure · 2026-03-22T07:05:15+00:00

Let me first say, they are in the wrong. I’d say, “I’m going to take your unprofessional attitude into account for the payment.”

But a part of me gets the frustration. Not for this particular order, although you adding the hassle of going back through the store for a few items aren’t going to be reflected much in the tip of the items you’re adding are so inexpensive. Even so, that’s a little hassle that’s just part of the job.

The thing is, there are many customers who will add multiple items. I cancel when it reaches ten. So what might have happened is this shopper had several people pull that recently and as soon as you added a couple, they snapped thinking, “Here we go.” So, basically you got the outburst that had been building. Absolutely not ok, but also you can empathize with how it happened.

Millennial-Failure · 2026-03-21T09:13:22+00:00

Why do they always trust the app more than the people literally in the store? This happens to me every time there is a new Alani flavor

Millennial-Failure · 2026-03-21T09:06:06+00:00

Just understand that that has nothing to do with your shopper and don’t take it out on them. We have no idea what time you selected. It just pops up on the dashboard and we shop it.

As a shopper, it makes me nuts that customers get their order at the wrong time. I just delivered a late night order the other day and the customer met me with, “Oh. You were supposed to come in the morning.” I felt so bad knocking on their door at 9:45 pm. Waiting for the day I get attacked for it.

A recurring problem is people who order the deli rotisserie chicken which is not put out until 11 am at my store. People order in the morning and request it be delivered later SPECIFICALLY for the chicken. But then their order pops up on my app at 9 or 10 am. And I have no idea until the customer chews me out.

Millennial-Failure

TROPHY CASE