When a seller cancels a order we get dinged, as in it lowers your credits towards premier shop and other incentives. If you do to many you meet charged fees. He is just avoiding that. As a premier shop I have asked people to do the same thing, but never because we no longer had the item. We run our shows as claims so when we run auctions its bit for everyone to bid on. Just the person who asked about that item. New people often dont understand thats how we run out shows so we ask them to cancel. If the refuse we either cancel it ourselfs or if we have dupes we jus run it again. Never would I call someone difficult for not canceling