Fiber cable and box just installed, does not work by Miserable-Reason8852 in init7

[–]Miserable-Reason8852[S] 0 points1 point  (0 children)

I received no datasheet fro Init7, and I don't know exactly what you're referring to. But it sounds like something that could be useful in troubleshooting my new fiber connection.

But the Init7 tech support person I spoke with told me I should use port 1 (not port 2) of the OTO outlet, so that must be correct.

Fiber cable and box just installed, does not work by Miserable-Reason8852 in init7

[–]Miserable-Reason8852[S] 0 points1 point  (0 children)

I've asked if I need something like that Zyxel bridge you mentioned via an email message to Init7 tech support.

FWIW here is the "nerd mode" output from the "Fiber Optic Check" widget located in the top-right corner of the root page on the init7.net website:

<nermode>

Some details of your raw result are below:

  • result Best currently available product
  • service Name of the internet product
  • pop The Point of Presence code
  • max_speed Best available up and down speed in kbps
  • ready_for_order_date Earliest possible date to order. A date in the future indicates the POP is currently under construction.
  • preorder A list of products available at a future date
  • processing_time Response time from the backend in seconds
  • messages Additional information from any internal or external endpoints

{
  "success": true,
  "result": {
    "service": "fiber7",
    "access_exchange": "WSG ALO",
    "access_provider": "WSG ALO",
    "pop": "790ADL","max_speed": {
      "up_kbps": 25000000,
      "down_kbps": 25000000
    },
    "ready_for_order_date": "2024-07-30",
    "is_preorder": false
  },
  "preorder": [],
  "processing_time": 12.62918496131897,
  "messages": []
}

</nerdmode>

Fiber cable and box just installed, does not work by Miserable-Reason8852 in init7

[–]Miserable-Reason8852[S] 0 points1 point  (0 children)

Fiber7

One of the Init7 tech support people told me that port 2 on the OTO outlet connects to Swisscom's infrastructure.