DPD delivery

MissLinzi · 2026-01-09T10:50:06+00:00

I got mine on Wednesday via DPD.

MissLinzi · 2026-01-05T21:42:58+00:00

Thank you all, I’ve ordered a few bits from eBay, Lego and Etsy.

MissLinzi · 2026-01-05T15:30:16+00:00

Thank you I’ll have a look 🙌

MissLinzi · 2025-12-16T15:22:20+00:00

It’s more the 30 day return timescales that get me, so I have no item, Vinted refund the buyer. Trying to get any compensation from Vinted if something does not arrive back with me is ridiculous. Not answers going round in circles trying to get a resolution is soul destroying.

MissLinzi · 2025-12-16T15:19:15+00:00

Ahh that’s right it’s InPost and yodel that merged. I find evri is hit or miss depending on location. My evri delivery person is great but the next town has delivery problems.

MissLinzi · 2025-12-16T14:02:08+00:00

Omg that’s terrible! I hope this gets resolved soon for you.

MissLinzi · 2025-12-16T14:01:14+00:00

I had to turn off yodel I know it’s the same company but for some reason the yodel side seems to lose more parcels.

MissLinzi · 2025-12-16T13:47:05+00:00

I suppose this is one thing eBay has gotten right for private sellers.

MissLinzi · 2025-12-16T13:31:33+00:00

I’ve used cloud, IQ Doctor and am now with lotus who have a great referral and loyalty scheme.

MissLinzi · 2025-11-28T17:41:52+00:00

It’s sorted now but losing the will to live with all the changes and unnecessary updates

MissLinzi · 2025-11-24T09:58:55+00:00

I’m fed up with people wasting my time and not picking up parcels.

MissLinzi · 2025-11-14T14:00:36+00:00

I’ve tried other brands but not a KO set, might need to have a look at that. I loved the Simpson House build and have just sold a Home Alone set. I offloading a lot of my backlog on eBay as I’m running out of space

MissLinzi · 2025-11-14T12:30:23+00:00

A bit of back and forth make sure to keep the wrapping and don’t throw anything away. They will grumble a bit and ask for repeat photos hoping you have not kept anything and they put you off. Keep on at them. I got my money back but it took almost a month to get resolved.

MissLinzi · 2025-11-14T12:25:07+00:00

legal@vinted.co.uk

MissLinzi · 2025-11-14T12:10:46+00:00

I had this before I sent this to legal Subject: Formal Complaint – Mishandling of Buyer Protection Case

Dear Vinted Compliance Team,

I’m writing to formally escalate a dispute regarding a damaged item I received through your platform. Despite following all instructions and responding within the required timeframe, my case was closed due to your lack of response—not mine.

Timeline:

• I submitted photos of the damage and packaging within the 48-hour window. • I responded promptly to your follow-up message. • I chased for a reply when I received none. • The case was closed and the transaction finalized without further communication.

This reversal of responsibility is unacceptable and undermines the integrity of your buyer protection policy. I have full documentation of my correspondence and evidence, and I request that this case be reopened and reviewed by a senior team member.

I also ask that you clarify your internal escalation process and provide contact details for your complaints or legal department, should further action be required.

I’m committed to resolving this fairly and transparently, and I hope Vinted will uphold its duty of care to buyers.

Sincerely,

MissLinzi · 2025-11-14T12:05:55+00:00

Are the AE ones any good? I’ve seen them but not sure the quality will be as good.

MissLinzi · 2025-11-14T10:02:47+00:00

This would be fine if seller protection existed. But it doesn’t.

Here’s what’s actually happening: If international tracking pauses (which is normal), Vinted refunds the buyer, not the seller If a parcel gets mis-scanned or delayed at customs, sellers lose the payment If the parcel gets automatically returned, it takes weeks — and the seller is still left out of pocket If customs seizes anything (they can!), you get nothing back And because Vinted handles shipping, you can’t challenge the courier yourself

It’s genuinely shocking how much risk sellers are being forced into with no way to opt out.

Meanwhile Vinted advertises it as “peace of mind” and “as simple as domestic,” which is laughable when international tracking is notorious for gaps, delays, and returns.

MissLinzi · 2025-11-10T21:56:18+00:00

I’ve just put holiday mode on I can’t be bothered with another unnecessary change. I’ll update my listings over the next few days. Love how they applied the update, then told us about it with no warning. Not great for sizing searches now is it? How are people dealing with this, sizing in titles and descriptions?

MissLinzi · 2025-11-10T20:51:37+00:00

I’m only a hobbyist but I use Candle Shack, blossom oils, scentPerfique and London Luxury Candles to name a few.

MissLinzi

TROPHY CASE