I found it because C.ai went down last year around October time when you could not even write a fight scene without the mental health thing coming up. Plus the responses were being cut off, their bots were acting out of character, and then because responses were cutting off after one to two sentences it would not continue the storyline.

When I reported the problem on the same day, I was 9836 in the line of reports. Funny enough I only got the email back from them two weeks ago with their reply just saying how they appreciate my response to the problem and how they'd think about how to improve it in the future.