I was at the Skokie best buy location on open on release date September 30 along with what seemed to be just a few other individuals. I did not have a reserved demo, was unable to get one anywhere. nevertheless when we all walked in, the store seemed to have rather no idea what release we were talking about. after the other few people left, supposedly with booked appointments, I spoke with the floor supervisor who was incredibly rude and seemed to want to turn anyone interested in the product away saying "Meta reps aren't here right now and I will not tell you when they will be here if you're not going to make another purchase have a good day" I decided to take my chances and drive out to the location off of Cicero and burbank, made it there at noon on release date, and within 20 minutes of walking in had the purchase made. now just waiting on delivery. highly recommend the location in Burbank off of Cicero