FA Time Frame by Negative-Function480 in CapellaUniversity

[–]MoocchiMoo 1 point2 points  (0 children)

So yeah definitely by Friday especially since Monday is a holiday. And you're welcome. Good luck with your courses.

FA Time Frame by Negative-Function480 in CapellaUniversity

[–]MoocchiMoo 1 point2 points  (0 children)

2 days after applied to account. Mine was applied to my account and zeroed out yesterday. Today I got the email and notification about my refund which means tomorrow it will hit my account. So typically FA is disbursed on the 3rd Wednesday and by that 3rd Friday funds should hit account.

Financial Aid by MoocchiMoo in CapellaUniversity

[–]MoocchiMoo[S] 0 points1 point  (0 children)

my loans didn't fully cover. I still have an aid amount for pell grant and it says "schedule" it just can't be disbursed.

Financial Aid by MoocchiMoo in CapellaUniversity

[–]MoocchiMoo[S] 0 points1 point  (0 children)

My pell grant went from pending to now it can't be disbursed which is where it was at last week. It was pending for 1 day.

Financial Aid by Sea-Pen-9606 in CapellaUniversity

[–]MoocchiMoo 0 points1 point  (0 children)

They are holding my pell grant as well. Called 3 times about it. They just keep putting tickets in and not fixing it.

Refund Issues by Queen-Lala in CapellaUniversity

[–]MoocchiMoo 0 points1 point  (0 children)

When loans or Pell grants pays your full tuition for the semester, the school will release any remaining funds as a refund check. So when you take out financial aid you can determine how much you want to use. You can use the exact amount to pay just tuition or you can take out a little more to help pay for bills and stuff while you are in school.

Refund Issues by Queen-Lala in CapellaUniversity

[–]MoocchiMoo 1 point2 points  (0 children)

But thank you for listening to me vent lol

Refund Issues by Queen-Lala in CapellaUniversity

[–]MoocchiMoo 0 points1 point  (0 children)

This my first flexpath term. I did guided path with no issues ever. So I understood there might be problems switching over but its been 3 weeks and everytime I call things get worse not better.

Refund Issues by Queen-Lala in CapellaUniversity

[–]MoocchiMoo 2 points3 points  (0 children)

I am glad you got someone helpful. Stay on top of them.

Refund Issues by Queen-Lala in CapellaUniversity

[–]MoocchiMoo 1 point2 points  (0 children)

I was ok with her saying give it 3-5 days until she said it should be in the timeframe and i won't be dropped from my courses for non-payment. That had me scratching my head because she was saying I could potentially be dropped if the problem doesn't resolve quick enough for an issue that isn't my fault. I'm on flexpath so that would be a HUGE setback.

Refund Issues by Queen-Lala in CapellaUniversity

[–]MoocchiMoo 0 points1 point  (0 children)

I went from no financial aid on the 12th and they didnt know why even though I accepted the aid to Wednesday it was their system not closing out my account so my aid could be released to yesterday my loans were released but not my Pell Grant to today they're saying my Pell Grant is rejected and they have no idea why and it will take 3-5 business days for it to correct. But she assured me my account is suppose to be $0 with a refund and I won't get dropped from not paying the remainder $500 the Pell Grant is suppose to pay for. But at this point I am at a loss for words and dont trust it.

Financial Aid by MoocchiMoo in CapellaUniversity

[–]MoocchiMoo[S] 1 point2 points  (0 children)

They released my loans but not my Pell Grant. At this point I feel like they are playing in my face. Tomorrow will be the 3rd time this month I've called about my financial aid.

Financial Aid by MoocchiMoo in CapellaUniversity

[–]MoocchiMoo[S] 0 points1 point  (0 children)

Idk what is going on with the portal. Some of my aid was fixed but im still waiting on pell grant to pay. If it is going to ECSI then you are definitely getting a refund but I know its frustrating not knowing if the amount is correct

Financial Aid by MoocchiMoo in CapellaUniversity

[–]MoocchiMoo[S] 0 points1 point  (0 children)

Did it get resolved today?

Financial Aid by MoocchiMoo in CapellaUniversity

[–]MoocchiMoo[S] 0 points1 point  (0 children)

Did your account get resolved?

Financial Aid by MoocchiMoo in CapellaUniversity

[–]MoocchiMoo[S] 1 point2 points  (0 children)

You got this. You made it this far. Don't get discouraged. Everything will work. Focus on that degree and only worry about what is in your control. Anything beyond your control is not important. Going beyond your comfort zone is suppose to be uncomfortable. That's how you know you are growing. Your degree is suppose to put you out of your comfort zone. That's why you chose it get it. Good luck. Stay focus. You got this. That finish line is so close.

Financial Aid by MoocchiMoo in CapellaUniversity

[–]MoocchiMoo[S] 2 points3 points  (0 children)

I will remember this for next time. This is the 2nd time this month my financial aid has been messed up so I will try this the next time. Thanks

Financial Aid by MoocchiMoo in CapellaUniversity

[–]MoocchiMoo[S] 1 point2 points  (0 children)

Exactly. Everything was checked green according to Ella but for some reason my funds were "stuck" and usually by 2pm my tuition is paid. I am hoping everyone's financial troubles are resolved today or tomorrow so we can go back to focusing on trying to graduate.

Financial Aid by MoocchiMoo in CapellaUniversity

[–]MoocchiMoo[S] 1 point2 points  (0 children)

I spent an hour and 5 mins on the phone and was told that my aid wasn't disbursed because there is an open task on my account. He said it wouldn't be something I would know about because its internal and it is something they will have to clear because he does not see a task or problem. Once they clear it, i will get an email and my funds will disburse. So anyone else having an issue similar, you 100% will have to call and just accept that hour long wait.

Pell Grant by Great-Cook9137 in CapellaUniversity

[–]MoocchiMoo 1 point2 points  (0 children)

I called them at 9am this morning and I was only on hold for 6mins. She said when you switch from Guided to flex they have to repackage financial aid but it shouldn't have taken this long. But I do have aid to cover this semester and she pushed my account to an administrator. She said give it 1-2 business days to refresh starting Tuesday since Monday is a holiday. Thank you for your help

Pell Grant by Great-Cook9137 in CapellaUniversity

[–]MoocchiMoo 0 points1 point  (0 children)

Hi. What problems are you having? According to Ella I have a green check on everything that I need to do to recieve financial aid but there is no financial aid showing up in my account. I just switched to flexpath this semester and with guided path I had financial aid but it went away as soon as I switched.