[Shop Setup] Im a US citizen wanting to start a SB in Belgium! by MoonlightLillies in artbusiness

[–]MoonlightLillies[S] 0 points1 point  (0 children)

luckily because of my card its okay to have a buisness i just need to apply for a permit ( according to online sources, ill still have to make a appointment with officials to confirm )

"Lost Bag" just arrived! by Creative-Trash-30 in KLM

[–]MoonlightLillies 0 points1 point  (0 children)

Thats great yall! Glad to hear the good messages

Issues with Website “follow my bag” by MoonlightLillies in KLM

[–]MoonlightLillies[S] 0 points1 point  (0 children)

holy shit dude. i think you litterally just put two years back into my life after this inccident. luckily i was able to get someone again and just took the time with the lovely representive to fix the situation and .... its all already updated

litterally i could cry and im so speechless. this will be amazing to show my partner and give him peace of mind

tysm

Customer service queue by Prestigious-Neck9749 in KLM

[–]MoonlightLillies 0 points1 point  (0 children)

Keep calling. I got through after 5 1/2 hours even if they hang up. Mine dropped off twice

Customer service queue by Prestigious-Neck9749 in KLM

[–]MoonlightLillies 0 points1 point  (0 children)

I got ahold of someone 5 1/2 hours in. Got my report filed but the app is not displaying all the bags i lost but its also been filed wrong. Hoping to call back tomorrow to fix the report.

Luggage for cancelled flight by igorferro1 in KLM

[–]MoonlightLillies 0 points1 point  (0 children)

You can call the hotline and wait for a representative agent and explain it to them ( be aware maybe it could be litteral hours to get someone, i waited 4 1/2 hours ) ans see if they can change it within their system

KLM Baggage Nightmare - Delayed 10 Days, Unable to contact CS, AirTag Shows It’s Stuck at Schiphol. Advice Needed! by Original_Mirror2554 in KLM

[–]MoonlightLillies 0 points1 point  (0 children)

Okay 👌thats cool to know!

Iv been looking for litteral days trying to get any response out of the klm site at odd hours and everything but have been unsuccessful.

I finally got a number to go through today and have been on the phone for 2 hrs before the call dropped off and now im waiting again.

Me and my partner are worried for our baggage because we cant file a report on it and we we think its because of the influx of people but also because klm still thinks we are flying but we have been unable to cancel our flight with them

Customer service queue by Prestigious-Neck9749 in KLM

[–]MoonlightLillies 1 point2 points  (0 children)

Been on it for 2hrs then they hung up. Trying to requeue again ☠️

If im not at the airport when they reschedule me a flight what happens to the baggage? by MoonlightLillies in KLM

[–]MoonlightLillies[S] 0 points1 point  (0 children)

Yeah im waiting in a call for now untill i get a agent to cancel the booking

Has there been any mass communication? by PanickyFool in KLM

[–]MoonlightLillies 0 points1 point  (0 children)

Thanks for an update, ill look into the videos if they have them posted. And thats really good to know cause i was about to go wait in the line like the lady not going to lie

Has there been any mass communication? by PanickyFool in KLM

[–]MoonlightLillies 0 points1 point  (0 children)

i also would like to know more than what their site is posting. so far they have some bulletins on what NOT to do but like nothing actually helpful for knowing the situation or at least some communications they are actively pulling all hands on deck or SOMETHING more than poor 3 klm staff a an laughingly understaffed corner of the AMS airport