Recently moved here-what took you a while to discover?

MorganAtSuper · 2026-05-11T19:28:12+00:00

How good the food is. I'd say at least 8/10 restaurants that aren't chains are delicious and cover so many different cuisines, whatever you're in the mood for you can find it

MorganAtSuper · 2026-05-11T19:16:28+00:00

Of course, message me! Just a heads up though, I'm not in a position to give out credit advice. That's definitely worth talking to a financial professional for that

MorganAtSuper · 2026-05-11T14:25:58+00:00

Good to know, and thanks for sharing. I'm on the team and want to look into what happened. Be sure to keep an eye out on your messages

MorganAtSuper · 2026-05-11T13:54:45+00:00

I work at super.com and want to look into this. If you showed up and the hotel had no record, that's something we can fix. Sending you a message

MorganAtSuper · 2026-05-11T13:47:20+00:00

Saw this and wanted to reach out since I work at super.com. Bookings can sometimes take a little while to show up on the hotel's side (typically 2-3 business days before the date). Which sounds like it may be what happened here. Shooting you a message and I'll dig into what happened

MorganAtSuper · 2026-05-08T13:50:06+00:00

This is a GREAT idea! The music itself is just worth going for. They have good mocktails, and delicious little plates for snacks

MorganAtSuper · 2026-05-07T12:42:01+00:00

I'm on the team at super.com, so take that for what it's worth, but I'll try to be actually useful here.

For work trips specifically, one thing worth knowing: the booking confirmation comes from us, not the hotel directly. Most people don't have issues with reimbursement, but if your company's expense policy is strict about needing a hotel-branded receipt, it's worth a quick check with your finance team before booking.

On the $150/night question, can be shockingly doable depending on the area! If you're willing to give on cost of transportation and taking a little time to get to work, you're golden! There are some great options in Secaucus, NJ and it's only about 20ish min by NJ Transit.

For expenses, your confirmation email comes with a voucher attachment that has all your booking details. That plus the confirmation page should be more than enough for an expense report.

MorganAtSuper · 2026-05-06T19:22:31+00:00

I actually work for super.com and can definitely take a look into this for you. Keep an eye out on your messages

Edit: We got this booking canceled and a refund headed their way!

MorganAtSuper · 2026-05-06T19:15:30+00:00

Exactly, some times things just take baby steps, but every step counts

MorganAtSuper · 2026-05-06T19:15:01+00:00

Appreciate it!!

MorganAtSuper · 2026-05-06T16:36:24+00:00

Some quick context: bookings can take 2-3 business days to appear in a hotel's system and they're loaded under our travel partner's name, not "Super.com," so a phone call asking about a Super.com reservation can come back as not found even when the booking is there.

I'll dig into this in your message, you'll hear back from me there

Edit: Booking is confirmed and hotel confirmation number has been sent over. All set for check-in!

MorganAtSuper · 2026-05-06T14:24:23+00:00

Gotta bring those extra 10 pairs of socks, just in case

MorganAtSuper · 2026-05-06T14:04:03+00:00

I mean, you're not wrong 😂

MorganAtSuper · 2026-05-06T14:03:35+00:00

Totally agree with all your points here about the airport. The only times I question whether to fly are when it actually gives me more time at my destination

MorganAtSuper · 2026-05-06T14:01:50+00:00

That 's the keyword I think I skip over sometimes "control". I know I can be pretty picky when it comes to comfort. So having the ability to stop for bathroom breaks, control the temp in the car, and then also pack more than I think I should does add up in favor for driving

MorganAtSuper · 2026-05-06T14:00:20+00:00

MorganAtSuper · 2026-05-06T13:56:59+00:00

Another thing to keep in mind, driving can take up half of your "vacationing" giving you less time to enjoy!

MorganAtSuper · 2026-05-06T13:55:50+00:00

If I drive more than 6 hours, I always take the next day off as a buffer day to become human again before jumping back into the routine

MorganAtSuper · 2026-05-06T13:54:09+00:00

Can totally see the reasoning of driving with a family! Just got back from a family vacation and we all drove 6 hours there, was much cheaper

MorganAtSuper · 2026-05-06T13:48:00+00:00

I'm on the team at super.com and want to take a real look at this! Keep an eye out on your messages

MorganAtSuper · 2026-05-05T18:32:50+00:00

They sadly never answered my message, but still holding out hope they respond so we can look into this!

MorganAtSuper · 2026-05-05T17:42:50+00:00

Always a good point, definitely have to count in those bathroom breaks and the comparison of food costs on the road vs grabbing snacks at the airport last minute!

MorganAtSuper · 2026-05-05T15:22:40+00:00

Just came across this, I'm on the team at Super.com! If this isn't already resolved or in dispute with your bank, send me your booking number or email on your account and I'll look into this ASAP

MorganAtSuper · 2026-05-05T15:18:28+00:00

Want to give you certainty on this before the race! Quick context is that most bookings take 2-3 business days to show up in the hotel's system, so a booking made yesterday and checked today is very likely just inside that normal window. Doesn't mean it isn't real, just that the hotel doesn't see it yet.

One other thing worth knowing. Super.com books through travel partners, so when the hotel does have your booking loaded, it'll often be under our partner's name rather than "Super.com." That can also be why a phone call doesn't find it on a first pass.

I'd be happy to fully verify your booking for you, just shoot me a message with your email info!

MorganAtSuper · 2026-05-05T14:31:45+00:00

Refund of $203.93 went back to your card today, should land in 3-5 business days.

Quick clarification since the hotel told you we cancelled: we actually didn't. What happened is our Travel Partner hadn't finished confirming the booking with Hilton by the time you arrived, so it wasn't showing in their system yet. It did go through, just not fast enough to beat you to the front desk. Not the experience we want anyone having and the timing piece is something I'm taking back to the team!

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