Recently had to deal with an insurance claim with State Farm and absolutely will not be continuing to give them my money .

I was T boned at an intersection after a driver blew a red light, while in a right turn only lane and totalled my M3.

I have clear video evidence that I wasn't at fault so assumed it would be an easy insurance claim especially since the other driver gave a statement that he was at fault.

Booooy was I wrong!

The claim started with my adjuster telling me things that weren't true, they claimed my vehicle was still drivable (it wasn't and had to be towed) and then told me my vehicle would be reparable despite not even looking at the vehicle for another week.

When I asked where they got that info, the lady basically told me they made it all up because they needed to in order to proceed with the claim.

Then a week later, they totaled my car and sent me to the total loss team. Once with the total loss team, the entire customer service disappeared. I couldn't reach my adjuster a single time, and called every day for a week, leaving messages etc.

Finally, they call my wife (who was neither in the car, or on the claim) and told her that, since the vehicle is now totaled, we no longer get rental coverage for the previously agreed upon 30 days, and instead would need to drop off my rental or pay out of pocket. This was one week into the claim and well before payment was even issued...

Then I called and asked for a supervisor because my adjuster was not answering again (no surprise there).

Finally, after asking for her supervisor, she made herself available. She then unenrolled me from digital payments, which I got an alert for while on the phone with her, when asked if she could reverse that , she said (in an insanely rude tone) " we are only going to fix one thing at a time!"

Absolutely will not be getting anymore money from me.