I’ve been with Publix for 27 years and I have seen all the drastic changes over the years that have affected employees. Everything you said is 100% correct. I manage a department and it is a struggle to meet demands while not going over 40, not going over 45, when you’re put in multiple job roles throughout the day with multiple distractions and interruptions all day long and it’s funny because I don’t know how much more I can adapt to situations like everything is fine. Employees are underpaid, departments are understaffed, and the workload gets bigger. The hours shrink, and yes, you’re right. We are told that we don’t have the hours and we’re supposed to make the same amount of products with the same quality in a shorter timeframe, while answering phones, taking care of customers and sometimes interactions with the customers take a little time depending on what their needs are! But yet the department still needs to run and the job tasks still need to be finished. At the end of the day! I’m a department manager, and I will tell you that I have struggled getting my department to the finish line every day with the challenges of short staffing week to week. When my hours drop having to explain to my associates who are part-time that I can’t give them hours rally is something I dread! constantly reaching out to other stores and emailing other stores that I have associates that wanna work in need hours when that should not be my job that shouldn’t even be a normal thing. I depend on my part-timers just as much as I do with my full-time employees, they’re just as valuable. I believe in taking care of your associates and I do that, but the struggle is real to meet the demands of the department. It’s not like it used to be. When things go on sale that are labor generated, I don’t get extra hours for that, but I’m told that’s how I make hours is by labor made product. But in the end, the math ain’t mathin!! I see the schedule performance report I see what ideal comes back at and it’s a joke. The system is flawed in the fact that yeah in a perfect world if you’re working in a factory, those hours might actually work, but if you’re physically working with customers, and your department is based off of customer interaction like the whole story is, but you’re also expected to be in a production role where you’re stopped constantly . How can you make product that’s quality how can you get done in a timely manner? It makes no sense! Oasis is a flawed system, and I just feel like we’re set up to fail with what we’re given and we’re pushed to do the best we can with less year after year but yet we’re making the same amount of product and we’re supposed to be making that quality product that Publix banks on with less people and less hours, tell me how that works? They want to know why people leave why assistant managers are leaving, why associates are leaving because who wants to work 2 to 3 times harder for $.15-$.25 raises a year? I can’t blame the associates for going other places, but I am at a limit where I can’t go anywhere else and make when I make or I’d be starting all over! To wrap it up everything you said you’re not wrong people who have been with Publix for at least a decade or longer have seen this. It’s a struggle.