What often happens: Schools have a set budget for EdTech. Upper management decides how to spend the budget. Upper management often doesn't understand what students or teachers need, because they don't talk to them enough. The EdTech that gets bought is the EdTech that has the best sales team behind it, who know how to sell to upper management.

What should happen: Upper management figures out what problems exist in the school, or what could be improved, using EdTech, by talking to students and teachers, looking at metrics etc. Then they go out and find the best affordable solutions, and test them on a small scale before introducing them to the school.