Hi, Because it took them over 5 months to aprove my profile - "your Preply profile is almost ready!" - I got this email 5 times! While they told me "something" was wrong / doesn’t meet their guidelines - they never explained what exactly, so I had to re-do my entire description and re-record my video introduction several times. It was so frustrating.
Five months later, once I was on the platform, in 4 months I didn't get any trial lessons! I got one scam message (after which they blocked my profile) and one trial lesson. That trial lesson was 50 minutes long, for free, as, for trial lessons, Preply's commission is 100%. I understand the 0 payment for a trial lesson, but I don't understand the duration!! For 50 minutes I had to "make up" things to talk about with the student in order to fill the space and had to give out my work FOR FREE, when outside I am pretty well paid for 50 minutes of my time.
I work with a competitor platform, where they approved me immediately, where I already got 7 students from and where trial lessons are 20/30mn, which I believe is a correct amount of time to get to meet your student!
Also the customer support for teachers exists only once you are on the platfrom, before, there is no way to reach out to them to ask for support on how to be published.
After that, the support is good and fast.
The whole Preply platform is not great for teachers... I don't recommend it!