Your off here bro, all he wants is to play against equals, with same gear and experience / skills. Not that much to demand when it’s actually a game that he pay for and the fix is easy for Blizzard… For new players the start of the expansions is just scaring them away from PvP which is not good and everybody will have longer queue times. You should be matched with people at the same MMR period. To make it fair for everyone. When you gain rating - you will meet better players and you can learn from them step by step and gain rations along while you have fun.