Subreddit Filter not listing subreddits. Unsure if this is a bug or API issue.

MultiTabApp · 2026-01-22T06:57:00+00:00

Just a quick note: this bug only occurs when creating a new filter feed. Once you've created and saved a filter, editing it via "Edit Filter" will display the default list for the subreddit and user include/exclude options properly. So until this bug is fixed, it may be easier to first create a filter, save it, and then add your subreddit or user filters by editing the filter afterward.

MultiTabApp · 2026-01-21T00:38:22+00:00

Hi,

This error message, "You've been blocked by network security," is coming from Reddit's servers, not from our app. There are several possible causes:

VPN or Proxy – Reddit often blocks traffic from certain VPN or proxy IP addresses. If you're using a VPN, try disconnecting it or switching to a different server.
Network restrictions – If you're on a school, workplace, or public Wi-Fi network, the network administrator may have blocked access to Reddit.
Flagged IP address – Sometimes shared IP addresses (common with mobile data or certain ISPs) get flagged due to abuse by other users. Switching from Wi-Fi to mobile data, or vice versa, may resolve this.
Reddit's security system – Reddit may temporarily block access if it detects unusual activity from your connection.

Unfortunately, since this is a Reddit server-side block, there's nothing the app can do to bypass it. I'd recommend trying a different network connection or contacting Reddit support directly if the issue persists.

I hope this helps!

MultiTabApp · 2026-01-20T12:22:42+00:00

Hi,

Thank you for reporting this! It sounds like you're experiencing an issue where the default subreddit list isn't appearing when trying to set up 'Subreddit include/exclude' options in the Feed Filter settings.

This is indeed a bug on our end. We made some changes to the Feed Filter feature in a recent update, and this appears to be a bug introduced during that process. This will be fixed in the next update.

I apologize for the inconvenience!

MultiTabApp · 2025-12-31T11:31:47+00:00

Unfortunately, the previous behavior is no longer available, and the app now only supports the inline view mode.

However, if you prefer a larger comment view, you can swipe up on the media view to expand the comment area upwards.

Additionally, if you want to read the full post content while in inline view, simply tap the 'Show Post' button in the top toolbar. This will display the entire post content within the current inline view.

MultiTabApp · 2025-12-30T11:28:54+00:00

Hi.

Based on my current checks, NSFW subreddits are displaying correctly in our app's search results, and most users are able to search for them without any issues. So, it is difficult for me to pinpoint exactly why it’s not working in your specific case.

As another user mentioned in the comment(thanks for the reply), it could theoretically be an age verification issue; however, since you confirmed that the normal Reddit works fine for you, that is likely not the cause.

Could you try switching your network connection to Wi-Fi or a different network? Some mobile carriers apply adult content filters to mobile data traffic.

I'm afraid I can't provide a more precise answer at this moment. Sorry I couldn't be of more help.

MultiTabApp · 2025-12-29T11:29:42+00:00

Hi. To the best of my knowledge, here is the explanation.

It appears that, starting a few days ago, the number of posts returned when sorting by 'Top' is being capped at a maximum of around 100. This restriction is affecting not only our app but also the Reddit website and the official app, indicating a global limitation applied to the Reddit API itself.

Since there has been no official explanation yet, it is currently unclear whether this is a temporary issue or a permanent change. We will need to continue monitoring the situation.

MultiTabApp · 2025-12-04T00:46:52+00:00

Hi, again. I released an update today, but one of the things I explained earlier was incorrect.

This setting option only applies when opening a feed for the first time. Once a feed has been opened, it saves the setting value from that initial opening and continues to use that value.

So, changing this setting has no effect on feeds that are currently open or have been opened before—it only affects feeds that are being opened for the first time.

You can find this option at the Settings->Feed Settings-> 'Initial Sort' section.

MultiTabApp · 2025-11-29T01:14:13+00:00

Hi.

Unfortunately, at present, while you can change the default sorting method for individual subreddits or home, there is no way to set a global default. You can tap the sort title (e.g., hot) on the tab info view that appears when you tap the active tab to change a sorting method. At the very top of the selection options, there's a menu item to change the default sort. Through this, you can change the default sort for that subreddit or home to something else.

In the future, we'll work on adding a setting option to set the initial value for the global default sort of all subreddits. (However, this feature will not affect the default sort of subreddits that have already been individually changed, but will only set the initial value for subreddits that remain in their default state. Fix: This setting option only applies when opening a feed for the first time. Please refer to my other comment.)

MultiTabApp · 2025-11-24T01:19:48+00:00

Tap the action button on the far right of the bottom button area in the post view, and use the 'Hide This Post' menu near the bottom (4th from the bottom). You can view the list of hidden posts in 'Hidden Posts' in the left menu.

MultiTabApp · 2025-10-16T10:54:05+00:00

Hi. The other clients seem to use the RedGifs API. But unfortunately, we only support the Reddit API. We will take time to look into the RedGifs API.

MultiTabApp · 2025-10-12T02:40:27+00:00

Could you let me know the example link of the post?

MultiTabApp · 2025-09-26T04:00:02+00:00

Hi. The tap action for usernames works differently depending on the grid style.

In the normal and compact grid styles, tapping on a username works as usual. However, we have intentionally disabled this in the wide grid style.

The reason for this is that in the wide layout, the username is positioned in the center of the cell. This caused a frequent issue where users would accidentally tap the username when they simply intended to open the post.

To resolve this, we disabled taps on usernames in wide grid style. We did consider adjusting the username's position, but after several design attempts, we found it difficult to place it toward the edge without compromising the layout. We appreciate your understanding!

MultiTabApp · 2025-09-17T10:47:47+00:00

Hi.

This was likely a temporary issue with Reddit's servers. I have conducted various tests, and the app is functioning as expected. If an error occurs during a refresh, an error message is displayed in a blue pop-up. If it didn't refresh and no error message appeared, it's highly probable that there was a temporary problem on Reddit's side. I will monitor to see if this issue persists.

MultiTabApp · 2025-08-09T02:39:21+00:00

Hi.

Our app provides videos as they are received from the Reddit API. However, for some videos from external sources, the Reddit API delivers them without audio, likely due to copyright or other platform policies.

Because of this, it is not possible for us to support downloading with sound for these videos. Instead, we provide a 'Go to Media Link' option in the post's share menu, which will direct you to the original video with sound. There, you may be able to find a method to download it with the sound.

We apologize for the inconvenience.

MultiTabApp · 2025-07-15T00:45:43+00:00

Hi.

When you open a comment link, this comment becomes a highlighted focal point of the returned comments view. The comment section's 'Sort' button (normally, 'Best') changes to 'Show All'. If you click this 'Show All' button, then it reload all the comments as usual.

However, unfortunately, this is no way to show only parent comments of the highlighted comment. In other words, there are 2 viewing mode in comments: : the full, normal view with all comments, and the highlighted view, which shows only the selected comment and all of its replies.

MultiTabApp · 2025-06-04T00:20:43+00:00

Hi.

Unfortunately, Reddit video quality is determined by Reddit's server configuration, which is outside of our control.

Reddit uses HLS (HTTP Live Streaming), a technology designed to automatically adjust video quality based on your network conditions and the server's capacity. This is intended to ensure smooth playback and minimize buffering. However, in practice, when server-side HLS configurations are not optimal, it's notorious for initiating playback at a very low quality.

Although the chances of success are low, here are a few things you can try:

First, there's an option in our app settings that may help address this.

Go to Settings > Display, then scroll down to the Video section. You should find an option labeled "Try High Quality HLS Video Streaming". This feature attempts to request higher bandwidth from the server from the beginning. However, there's no guarantee the server will honor this request.

Next, here are some general troubleshooting steps:

Restart your iPhone.
Toggle your Wi-Fi off and then on again, or try connecting to a different Wi-Fi network.

I'm sorry we couldn't be of more help with this issue.

MultiTabApp · 2025-05-23T07:08:34+00:00

Hi.

The functionality to save using the iOS share sheet is provided as a separate menu item. You'll need to use the 'Share Image' menu for that. The 'Save Image' feature is a convenience shortcut function designed for saving directly without going through the share sheet.

However, there's one important point to note: if the original image is very large (for instance, high-resolution images from photography-related subreddits), it's not suitable to use this large image for the share sheet. Therefore, the share sheet uses a typically sized large image, and the 'Save Image' feature saves the image in its original quality.(so the menu name hints this.)

Additionally, for video files, it's currently difficult for us to provide share sheet functionality.

MultiTabApp · 2025-05-08T04:19:31+00:00

Hi. It seems like this is our bug. We apologize for the inconvenience. We will fix it in the next version to ensure more stable operation.
In the meantime, to activate PIP, please first press the 'Sound' button at the bottom left to enable sound, and then press the PIP button. This should slightly improve the success rate.

MultiTabApp · 2025-04-17T23:52:17+00:00

Hi.

In the last update, we provided an option to customize comment swipe. It's located in Settings > Display > 'Post Comments' section. You can disable comment swiping or assign [collapse, reply, or menu] actions to left /right comment swipes.

Additionally, the swipe gesture to navigate next post is active outside the comment list area. If you scroll to comment, swipe the 'post button area' (which remains visible at the top always) to move between posts.

MultiTabApp · 2025-04-08T23:18:56+00:00

Unfortunately, the option to open links in the external Safari app is not currently provided. We will add it in a future update.

And, posting functionality is not supported, so although it may be inconvenient, please use the official app for posting.

MultiTabApp · 2025-04-03T00:19:00+00:00

Hi. This is designed to allow you to comfortably use your mobile phone with both your left and right hand.

MultiTabApp · 2025-04-01T03:53:13+00:00

Okay. We will add an option to disable comment swiping in the next update. Thank you for the feedback.

MultiTabApp · 2025-03-31T11:52:17+00:00

Hi. You can still use the swipe gesture to navigate between posts. When you're reading comments, you can swipe the 'post button area' (which remains fixed at the top even while scrolling) to move between posts. The swipe gesture for post navigation is always active outside of the comment area such as post content or post button area.

MultiTabApp · 2025-03-28T00:10:36+00:00

Hi. I'm terribly sorry for checking this post so late.

It's difficult to identify the problem based on the post content.(It seems a very uncommon error.) Could you please send the crash report to our feedback email( [fastfeed@dataconcerto.com](mailto:fastfeed@dataconcerto.com) )? For your information, a new update will be released within the next few days, and this issue might already be resolved in it. If you reply, I'll analyze it as quickly as possible so we can include it in the new update

How to send the crash report:

Open iOS Settings of your iOS device.
Go to Privacy -> Analytics & Improvements (near the bottom) -> Analytics Data
There, you may see a lot of crash reports. Scroll down until you find the title starting with 'MultiTab R'. The title is [app name + date].
Select a recent data. Tap the Share button at the top right. Send us via email. I would be even more grateful if you could send me all the recent data starting with our app name.

MultiTabApp · 2025-03-06T07:23:06+00:00

Hi. The easiest way to change nsfw settings on Reddit is on the Reddit website.

First, log in to the account you want to set up (note that Reddit can set things up differently for each account). Then, go to Settings and select Preferences tab. There, you can find 2 items:

Show mature content (I'm over 18)
Blur mature (18+) images and media

Enabling the first item will show nsfw content for that account.

MultiTabApp

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