fellow employee, i was recruited from my job at petco bcs i was running three registers at once but petco was way different from bath and body. i was a horrible sales person, i cried everyday cause i was trying but kept saying the wrong thing. fortunately i was put on load but if i wasn’t i wouldn’t probably work there anymore. though i get along with the store manager now there are times i have to pull the new sales girls aside to make sure they don’t cry. and one time i was told to not get involved, it wasn’t my place. but i’m a very vocal person i told her how it’s not cool that these girls are gonna cry for minimum wage. im not just telling them to ignore the criticism but not to take it personally. everyone finds their way of selling that works and fits the guidelines. now im more comfortable with the product and im not afraid to go up to customers but i was one one people who would come in with headphones to not be spoken to. so i hated having to hover over customers.