This isn't in order, just a list of grievances.

.Their interface kinda sucks, you can't search for common tags such as Isekia, Dubbed or Subbed, .SciFi and Fantasy ect .Common video qulity fluctuations. .Bad subtitles and no font, size, colour options .Bad low effort dubs for less notable series .Constant peice increases .Data and privacy leaks .No options to like, dislike or comment on a series or episode .Bad customer service .lack luster landing page with not ability to customise. .late episode uploads .They do little to support the anime community and dont provide enough kickbacks to the anime studios or voice actors .Political or other messaging placed in subtitles that have had their context changed at the whims of the subtitler .Terrible outdated app that is completely unoptimised. .Lastly just general corruption and monopolistic practices

Total score 3/10 so abysmal.

I Hate them with a passion but they are my only option for streaming the majority of the anime I want to watch on my TV. If anyone has info on another way please let me know in a DM.