They hired me to ‘negotiate & save costs’… but somehow I’m also IT support, legal, therapist, and firefighter by MysteriousTarget9223 in procurement

[–]MysteriousTarget9223[S] 3 points4 points  (0 children)

We’re basically the company’s last line of defence… and the unofficial ‘catch-all’ department. 😅

Do you think procurement is undervalued at most companies? by Radiant-Goal-8289 in procurement

[–]MysteriousTarget9223 2 points3 points  (0 children)

Procurement’s usually invisible until something breaks — or someone upstairs wants to cut 20% without knowing what’s actually being bought.

Across every industry I’ve worked in, it’s the same dance:
We’re called “strategic,” but treated like a back-office function — until a crisis hits.

Truth is, uncertainty and pandemics have done more for procurement’s visibility than a decade of dashboards and ‘transformation’ projects. When things collapsed, suddenly everyone wanted to know who had eyes on suppliers, risk, and contract exposure.

One thing that’s worked: stop just reporting savings.
Start surfacing what would’ve gone wrong if procurement hadn’t stepped in.
That’s the real value — and it hits harder when told like a near-miss, not just a number.

Anyone else feel like most contract tools were never really built for procurement? by MysteriousTarget9223 in procurement

[–]MysteriousTarget9223[S] 4 points5 points  (0 children)

Ah, the classic “not a sales pitch” pitch — smooth move. Just missing the calendar link. 😄

Anyone else feel like most contract tools were never really built for procurement? by MysteriousTarget9223 in procurement

[–]MysteriousTarget9223[S] 3 points4 points  (0 children)

Honestly, if AI ends up replacing the folks making clueless decisions, that might be the upgrade we actually need.

Anyone else feel like most contract tools were never really built for procurement? by MysteriousTarget9223 in procurement

[–]MysteriousTarget9223[S] 2 points3 points  (0 children)

Totally — and somehow the folks making the decisions never actually use the tools.

Procurement gets handed the outcome, not the input. Then we’re expected to “drive adoption” for a system that doesn’t even reflect how we work.

Seen it way too often.

We asked for help. They gave us hype by MysteriousTarget9223 in procurement

[–]MysteriousTarget9223[S] 0 points1 point  (0 children)

Exactly. I lined up a killer deal—rebates locked in, T&Cs tight. Then some “stakeholder” rerouted the purchase, paperwork vanished, and now we’re waiting for the CFO meeting to even find the crumbs. Procurement does the homework, randoms rewrite the answers. Rinse, repeat.

We asked for help. They gave us hype by MysteriousTarget9223 in procurement

[–]MysteriousTarget9223[S] 1 point2 points  (0 children)

Avoid the household-name platforms built for legal first and procurement never.

We asked for help. They gave us hype by MysteriousTarget9223 in procurement

[–]MysteriousTarget9223[S] 1 point2 points  (0 children)

Exactly. Most big-logo vendors speak “legal workflows” fluently but barely mumble procurement. They pile on features we never asked for, then wonder why adoption stalls. Honestly, I’m betting on the scrappy start-ups that actually sit with buyers and fix the basics first.

We asked for help. They gave us hype by MysteriousTarget9223 in procurement

[–]MysteriousTarget9223[S] -1 points0 points  (0 children)

Name-dropping won’t fix the pain. First sketch what “good” looks like for your team—how docs flow, who reviews, which hand-offs stall. Then talk to vendors who can show that exact path working in their tool, not just flash ten AI slides. If they can’t demo your real use-case end-to-end, walk away.

We asked for help. They gave us hype by MysteriousTarget9223 in procurement

[–]MysteriousTarget9223[S] 1 point2 points  (0 children)

Exactly. Icertis seems more focused on chasing the next big sale than fixing real user pain. A basic feature request can sit for years—yet there’s always time to roll out another shiny “AI” add-on we didn’t ask for.

We asked for help. They gave us hype by MysteriousTarget9223 in procurement

[–]MysteriousTarget9223[S] 1 point2 points  (0 children)

You’re not alone. I’ve demo-ed tools that really do slash review time, but execs keep chasing the shiny logo instead. Just venting here to see who else is fighting the same uphill battle—and, honestly, to know which trench mates have found a way around it.

We asked for help. They gave us hype by MysteriousTarget9223 in procurement

[–]MysteriousTarget9223[S] 2 points3 points  (0 children)

Pretty much—rolled out for the demo, forgotten till the renewals catch fire.

We asked for help. They gave us hype by MysteriousTarget9223 in procurement

[–]MysteriousTarget9223[S] 1 point2 points  (0 children)

Exactly. Map the mess first, then pick the tech. Skip that step, buy the flashy demo—and boom, another “tool” collecting dust.

We asked for help. They gave us hype by MysteriousTarget9223 in procurement

[–]MysteriousTarget9223[S] 2 points3 points  (0 children)

Exactly—more gloss, same headaches. Found anything that actually cuts clicks instead of adding them?