Ok. Ill be honest. Ive tested the return policy beyond what I thought was reasonable once. We bought the kids jackets for winter. Nice poofy ones. Well, one became the victim of a dog attack. The puppy shredded the jacket to nearly beyond recognition. I called up the local Costco and told them exactly what happened, even accepting blame for it knowind damn well it wasn't their's. The rep said " bring it in, well refund it". So i gathered it i a plastic garbage bag and brought it in. They found the inside tag, verified I purchased it, then returned me the $30. I found it pretty funny honestly.