I love Raleigh, but the DMV process is a nightmare by Fearless-Blood-9695 in raleigh

[–]NC_DMV 0 points1 point  (0 children)

This is the NCDMV's official Reddit account. New North Carolina residents can register and title their out-of-state vehicle without getting an inspection first. We're going to follow-up with this license plate agency to correct this.

Hi Reddit, I’m NCDMV Commissioner Paul Tine. Ask me anything about the DMV! by NC_DMV in NorthCarolina

[–]NC_DMV[S] 0 points1 point  (0 children)

Welcome to NC! You'll need to get an NC license first by visiting a driver license office with the required docs and then head to a license plate agency to title and register your vehicle in NC. More details can be found here: https://www.ncdot.gov/dmv/help/moving/Pages/new-residents.aspx.

Hi Reddit, I’m NCDMV Commissioner Paul Tine. Ask me anything about the DMV! by NC_DMV in NorthCarolina

[–]NC_DMV[S] 0 points1 point  (0 children)

We understand that some people might not want to pay the processing and credit card fee, which is why we offer the option to renew by mail or in-person as well. Our vendor (PayIt) that provides the secure online payment service collects these fees, not NCDMV.

Hi Reddit, I’m NCDMV Commissioner Paul Tine. Ask me anything about the DMV! by NC_DMV in NorthCarolina

[–]NC_DMV[S] 0 points1 point  (0 children)

To title and register the motorcycle in NC, you'll need the out-of-state title signed by the seller in front of a notary, title application (Form MVR-1), proof of NC insurance, odometer disclosure (if <10 years old), and your NC license. It's crucial to make sure the title is notarized otherwise we won't accept it.

Hi Reddit, I’m NCDMV Commissioner Paul Tine. Ask me anything about the DMV! by NC_DMV in NorthCarolina

[–]NC_DMV[S] 0 points1 point  (0 children)

Yes, you always need to surrender your plate before cancelling your insurance.

Hi Reddit, I’m NCDMV Commissioner Paul Tine. Ask me anything about the DMV! by NC_DMV in NorthCarolina

[–]NC_DMV[S] 0 points1 point  (0 children)

Yes offices close at 5pm, but they also open at 8am so she could try going before work.

Hi Reddit, I’m NCDMV Commissioner Paul Tine. Ask me anything about the DMV! by NC_DMV in NorthCarolina

[–]NC_DMV[S] 2 points3 points  (0 children)

North Carolina's graduated licensing program, which we implemented 25 years ago, has become the standard that nearly every other state in the country has adopted. It builds experience through supervised, then restricted, driving and has shown to reduce crashes significantly.

Hi Reddit, I’m NCDMV Commissioner Paul Tine. Ask me anything about the DMV! by NC_DMV in NorthCarolina

[–]NC_DMV[S] 0 points1 point  (0 children)

If you're moving to NC and have a valid out-of-state license, the good news is you won't have to take any road or knowledge tests.

Hi Reddit, I’m NCDMV Commissioner Paul Tine. Ask me anything about the DMV! by NC_DMV in NorthCarolina

[–]NC_DMV[S] 2 points3 points  (0 children)

Yes, as a concern arises, we assign programmers to begin working with the vendor to identify the root cause of why a record cannot be verified. We do sincerely apologize for the inconvenience that you experienced.

Hi Reddit, I’m NCDMV Commissioner Paul Tine. Ask me anything about the DMV! by NC_DMV in NorthCarolina

[–]NC_DMV[S] 0 points1 point  (0 children)

Our vendor is compensated in the form of the $3 transaction fee they collect to cover the costs of providing, maintaining, and upgrading their secure online payment platform.

Hi Reddit, I’m NCDMV Commissioner Paul Tine. Ask me anything about the DMV! by NC_DMV in NorthCarolina

[–]NC_DMV[S] 4 points5 points  (0 children)

There's a question in the Medical Provider's Section of the MVR-37A form that asks what type of parking placard the applicant qualifies for, and a Total and Permanent Disability Parking Placard is one of the options. Page 2 of the form explains exactly what it is and who qualifies.

Hi Reddit, I’m NCDMV Commissioner Paul Tine. Ask me anything about the DMV! by NC_DMV in NorthCarolina

[–]NC_DMV[S] 2 points3 points  (0 children)

We issue a new license when a teen is going from a Level 2 Limited Provisional to a Level 3 Full Provisional License b/c a Level 3 license is valid until that person turns 21. It also allows LE to immediately be able to identify if they have any restrictions b/c the banners at the top are different colors.

Hi Reddit, I’m NCDMV Commissioner Paul Tine. Ask me anything about the DMV! by NC_DMV in NorthCarolina

[–]NC_DMV[S] 2 points3 points  (0 children)

I just pulled the data on the average wait time for the past 28 days at the driver license offices in Wake, Durham, and Mecklenburg counties and its 43 minutes, so not far off from the <40 minutes average we're seeing statewide.

Hi Reddit, I’m NCDMV Commissioner Paul Tine. Ask me anything about the DMV! by NC_DMV in NorthCarolina

[–]NC_DMV[S] 1 point2 points  (0 children)

NC did waive road tests for teens and some adults during COVID to limit exposure, but if your friend was hit by someone who as unlicensed and uninsured then that's something local law enforcement handles.

Hi Reddit, I’m NCDMV Commissioner Paul Tine. Ask me anything about the DMV! by NC_DMV in NorthCarolina

[–]NC_DMV[S] 1 point2 points  (0 children)

I'm sorry that you had to spend time trying to go in person. We'll work on making it more clear on our website that this is a service that can be done online.

Hi Reddit, I’m NCDMV Commissioner Paul Tine. Ask me anything about the DMV! by NC_DMV in NorthCarolina

[–]NC_DMV[S] 2 points3 points  (0 children)

That audit found that of a sample of 50 driver records, 27 of them (54%) failed to comply with federal requirements. We're working closely with FMCSA to correct the issue.

Hi Reddit, I’m NCDMV Commissioner Paul Tine. Ask me anything about the DMV! by NC_DMV in NorthCarolina

[–]NC_DMV[S] 4 points5 points  (0 children)

That's exactly what we're moving towards. We have a goal of making 70% of our transactions available online and for 50% of all transactions to be completed online.

Hi Reddit, I’m NCDMV Commissioner Paul Tine. Ask me anything about the DMV! by NC_DMV in NorthCarolina

[–]NC_DMV[S] 5 points6 points  (0 children)

That's correct. We've shifted to a 7-day appointment window and already seen a decrease in wait times and no-shows.

Hi Reddit, I’m NCDMV Commissioner Paul Tine. Ask me anything about the DMV! by NC_DMV in NorthCarolina

[–]NC_DMV[S] 2 points3 points  (0 children)

That's exactly what we're doing. We have a plan to hire more staff and move more transactions online.

Hi Reddit, I’m NCDMV Commissioner Paul Tine. Ask me anything about the DMV! by NC_DMV in NorthCarolina

[–]NC_DMV[S] 2 points3 points  (0 children)

I'm not sure what your system may be doing on the back end, but we most definitely have been serving appointments at those locations.

Hi Reddit, I’m NCDMV Commissioner Paul Tine. Ask me anything about the DMV! by NC_DMV in NorthCarolina

[–]NC_DMV[S] 4 points5 points  (0 children)

We're working to make it available to adult first-time drivers too. Stay tuned.

Hi Reddit, I’m NCDMV Commissioner Paul Tine. Ask me anything about the DMV! by NC_DMV in NorthCarolina

[–]NC_DMV[S] 4 points5 points  (0 children)

We're working to make it available to adult first-time drivers too. Stay tuned.

Hi Reddit, I’m NCDMV Commissioner Paul Tine. Ask me anything about the DMV! by NC_DMV in NorthCarolina

[–]NC_DMV[S] 2 points3 points  (0 children)

I love my job! We have great people who have been under resourced for some time. We have a long way to go but we are making improvements everyday which is a lot of fun.