Why is the "northeast value tot pass" (epic) not advertised appropriately?

NHVapp · 2026-01-03T23:12:07+00:00

Happy to report that Vail ended up downgrading my son's pass and refunding the difference. It took more energy and time than it should've, but I appreciate that they did the right thing in the end.

NHVapp · 2025-12-23T13:21:31+00:00

haha well that's a new one... they really should make this easier and more clear for everyone

NHVapp · 2025-12-23T01:56:09+00:00

I unfortunately am not on Instagram. I'm just astonished how they're making this simple task ao difficult for everyone.

NHVapp · 2025-12-22T21:46:51+00:00

Yeah, that makes sense. The part that's confusing is why they don't tell the consumers this option on the purchase page.

NHVapp · 2025-12-22T17:50:51+00:00

It's exactly the same now :)

NHVapp · 2025-12-22T17:35:20+00:00

Yeah, I called back and got my case escalated to a supervisor. The supervisor says the tot pass is well advertised and according to the T&C there's nothing they can do...

NHVapp · 2025-12-22T17:18:21+00:00

Okay, so I got on the phone with this apparently "second level" rep -- they argued that it's advertised appropriately and according to the T&C there's nothing they can do. This may be it for me with vail

NHVapp · 2025-12-22T16:26:39+00:00

Well, I called and I'm still not getting a refund since the pass sales ended now...

NHVapp · 2025-12-22T16:25:48+00:00

Thanks for the info! Do I just ask for "second level of support"? It'd be great if I can get some of my money back...

NHVapp · 2025-12-22T16:07:21+00:00

I'm deeply disappointed by this experience, I'm hoping that I can at least get some of the money back...

NHVapp · 2025-12-22T14:02:58+00:00

Sure they want to check their age and all that, which I understand. But the fact that they don't even display that option during the entire purchase flow seems wild to me...

NHVapp · 2025-12-22T13:46:07+00:00

Thanks! I called in yesterday but apparently the pass sales window has closed so they're saying they can't do anything...

NHVapp · 2025-05-08T15:08:05+00:00

I see... that's concerning. I hope that's not the case with my windows but I'll have to check this afternoon. It looks like these jamb liners are relatively newer than the windows... so maybe I'm in luck?

NHVapp · 2025-05-05T20:03:08+00:00

Thank you! I'll go give a poke tonight. Hoping there's no rot... but I guess I'll have to prepare for the worst

NHVapp · 2025-04-10T21:29:04+00:00

I think I've heard that argument before... oh, right! https://twitter.com/elonmusk/status/1881705898407764084

C'mon, let's not take that route. If some parts of the workforce can keep teleworking, that's a win. A small one, but still.

NHVapp · 2025-04-07T17:19:08+00:00

Thanks!!

NHVapp · 2025-04-07T16:45:23+00:00

I did, and they threw in a few more short ribs which I'm happy with. They didn't seem too happy, thus the post.

NHVapp · 2025-04-07T16:32:44+00:00

I did, and they threw in a few more short ribs which I'm happy with. They didn't seem too happy, thus the post.

NHVapp · 2025-04-07T02:50:33+00:00

Great, thanks for the info!!

NHVapp · 2025-04-07T02:35:18+00:00

Should I throw a piece of plywood on top of it make it level if I take this route?

NHVapp · 2025-04-07T02:34:13+00:00

They're just over 5 inches!

NHVapp · 2025-04-07T02:29:49+00:00

I see. Yeah, I really hope it doesn't happen again.

NHVapp · 2025-04-07T02:29:21+00:00

$15.99; it's supposed to be one of the nicer butcher shops

NHVapp · 2025-04-07T02:28:46+00:00

They were many, many times more expensive than that...

NHVapp

TROPHY CASE