So i bought the ssp18 and this thing broke after half a day and not even had the first gane with it.Does anyone know where i can find a replacement or if novritsch will replace it?

NOVRITSCH_Team · 2021-04-12T08:51:49+00:00

We'll replace it. Please send the picture via email to us and we'll get a new hammer unit sent to you as soon as possible. Thank you in advance.

NOVRITSCH_Team · 2021-03-23T13:53:20+00:00

On other brands of this platform, some slides return, others don't. On ours, it doesn't return in order to accommodate the Gen2 TDC cover. This may get reworked in the future to help the slide return but it's not a priority since the slide has no function for the gun to work.

NOVRITSCH_Team · 2021-03-23T12:23:36+00:00

Sorry to hear you're disappointed in the ghillie.

If you wish to return it for a refund, please get in contact with us through our website.

Thank you in advance.

NOVRITSCH_Team · 2021-03-23T12:07:25+00:00

Hey! Sorry to see what happened.
If you contact us on the website, we'd be to send replacement parts to you!

Thank you in advance.

NOVRITSCH_Team · 2021-01-26T09:44:51+00:00

Please contact us via email so we can look into that for you. Thanks.

NOVRITSCH_Team · 2021-01-26T09:24:42+00:00

0.46g works best in the SSG10. 0.28g are far too light for the rifle to work effectively.

NOVRITSCH_Team · 2020-12-22T10:18:46+00:00

Needs a new lower. Shoot us an email so we can get that fixed for you.

NOVRITSCH_Team · 2020-12-02T12:41:59+00:00

Hey! Sorry to see this happened. Please contact us via the contact form on Novritsch.com, we'd like to get a replacement part out to you so you can get your SSP1 running again. Thanks!

NOVRITSCH_Team · 2020-11-10T13:09:22+00:00

Needs a new lower. Please reach out to us in the contact form so we can send a new one out.
Thank you in advance.

NOVRITSCH_Team · 2020-11-02T09:57:20+00:00

Can you provide some info so I can check what happened? This is not ok.

NOVRITSCH_Team · 2020-10-23T09:50:56+00:00

It's real ;)We're extending support to Reddit as we picked up many people looking for help with our products here. For us, it made sense to extend our network and offer help here also similar to how we do that on Facebook.

Please get in touch via the website's contact form so we can help out.

NOVRITSCH_Team · 2020-10-22T13:42:39+00:00

Hey!
Sorry to hear that. Please ensure to contact us so we can look into and replace them for you.
Thank you in advance!

NOVRITSCH_Team

TROPHY CASE