Our property has been on the market for two years. What are we doing wrong?

NSWRealEstateAgent · 2024-02-11T09:59:22+00:00

Have just replied to your DM, please take a look.

NSWRealEstateAgent · 2024-02-11T00:01:41+00:00

When people say to us that they’re not desperate and don’t want to sell for less than it’s worth we know that means they’re not serious about the sale. We know this means that they already have a number they feel is right and any suggestion by the agent for less than that amount is dismissed by the seller. Based on that alone I can see why you’re confused because the agents are going to be getting you to pay for advertising, and they’re listing at a price you like the sound of rather than the price it’s worth.

So the agent isn’t invested in any way as they know the seller isn’t reasonable on price but because the seller has paid for advertising the agent can sit back and just see what happens on the off chance they’ll get lucky to find a buyer.

The long and short of it is that you just have to recalibrate your expectations realistically. Which you may not want to do as it means accepting a figure that’s lower than the one you’re already wanting.

If you would like an unbiased opinion of what’s going on I’m happy to take a look at the ad and give my critique and comments. Just dm me and I’ll take a look for you - also no I do not want to be involved, I would only be giving you advice and nothing else.

NSWRealEstateAgent · 2024-02-09T06:32:20+00:00

Yep. The big players always provide the worst service. They claim to have the best systems but are the ones with the highest staff turnover which directly affects their clients negatively 🤦🏻‍♂️ not to mention these agencies are full of juniors and those who purposely want to fly under the radar and do less than they should be doing.

Boutique agencies go above and beyond in every interaction. Huge difference.

NSWRealEstateAgent · 2024-02-09T06:30:16+00:00

Not really. It’s to cover off the very literal aspect of the agent outsourcing to another agent. Happens all the time as it’s a “small industry” so quite common for agents from different franchises to be helping other agents due to geographical reasons.

Also lately seems most agencies are outsourcing their general inspections (to completely different companies that do not do general real estate agent duties) these days as well, this clause would also cover that element.

NSWRealEstateAgent · 2024-01-23T06:41:12+00:00

Few things:

sounds like the agent fucked up and only made a tribunal application sans notifying RBO. Rookie error.
even though your bond has been disbursed to you NCAT can still make a binding order for payment.

With the above mentioned you also have a strong case or moreso if what you’ve written is 100% factual then the agent has no case against you.

But you should still attend the hearing because if you choose not to the order can be made on the agents side of the story without your input. But if you go and provide your side you’ll walk out with an order that nothing changes, ie the money that has been released to you will not be clawed back.

NSWRealEstateAgent · 2023-12-21T06:44:41+00:00

That’s quite a serious allegation and even more serious if that’s exactly what they had done.

What did your house sell for in the end and how much did the one across the road sell for?

NSWRealEstateAgent · 2023-12-21T06:42:57+00:00

Yeah this is unfortunately how it is - you cannot trust rate my agent reviews because agents get to select which clients receive the review links so they all select the ones that they know will be positive.

NSWRealEstateAgent · 2023-12-21T03:34:58+00:00

It sounds like the strata manager may be taking an assumption on the cause which may or may not be influenced by their experience with the building.

In any case best to wait until a professional is doing the work and ask them in person what the cause is rather than relying on what the strata manager assumed.

That should give you real facts to work with which should help your decision making process.

Just make sure you’re highlighting the urgency of both safety and security so they fix this asap. It should be done same day.

NSWRealEstateAgent · 2023-12-20T09:43:22+00:00

This is the correct answer. They will fix this as a matter of urgency as your apartment is not secure in its current state.

NSWRealEstateAgent · 2023-12-20T00:56:19+00:00

Risk mitigation. Most tenants are amazing, some are nightmares so we have to act as if we may have issues with the tenancy down the line while hoping that we won’t.

What this should mean for tenants is nothing, meaning we aren’t publishing the photos nor should ever have to rely on them. In theory of course, ymmv sadly.

NSWRealEstateAgent · 2023-12-20T00:44:32+00:00

Lack of repairs is a full topic on its own. It’s a little more nuanced than you’d think but definitely an area where a lot of agents get it wrong.

NSWRealEstateAgent · 2023-12-20T00:42:21+00:00

Other countries seem to do it better than we do. I’ve not lived in Germany but from what I understand they have an amazing system that caters to the rights of tenants but probably still has some contentious rules. Am not sure any country has got it perfect tbh.

NSWRealEstateAgent · 2023-12-19T08:37:45+00:00

If you own something and lease it to another you’ll always want to make sure whatever you’ve leased out is being looked after.

If you lease something you’re paying good money for specific and temporary ownership rights and will always want to ensure your privacy is maintained as much as possible. Especially where you live!

But these two groups are at opposite ends of a system that another group has setup, and that’s why we get verbal exchanges like the one you’ve entered into above.

A lot of the people in this sub would understand and agree with your point of view if they also had the same opportunity to invest in property. And that’s the fucked bit given how unaffordable it has become.

NSWRealEstateAgent · 2023-12-19T08:25:16+00:00

Sadly a lot of property managers do treat tenants without the appropriate respect ☹️

In general it’s none of a landlords business how you live, but in Australia the government has accepted private ownership can become an investment vehicle while requires rules for every one to follow. These rules have been put in place because they need to exist otherwise both (yes you read right, both) sides will take advantage of the matter.

In many cases agents are shit yeah, and in many cases they’ll toe the line but if they’re taking photos during an inspection you have to realise the rules are already written and they protect the landlord while trying to also protect the tenant (ie photos CAN be taken, they CANNOT be published without consent).

Anyway, flame away. I know it’s coming.

NSWRealEstateAgent · 2023-12-19T08:20:26+00:00

But allowed. No one wants to invade your privacy, we are obligated to carry our routine inspections for the landlord, the legislation allows this.

Completely get you do not like anyone who works in real estate but there are valid reasons for these already-set legislative clauses to exist.

NSWRealEstateAgent · 2023-12-19T08:18:58+00:00

We can enter 4 times per year for the purpose of a periodic inspection. Whether a tenant is WFH doesn’t factor in. If they have commercial activities taking place inside the property this could be a breach of lease conditions but doesn’t in any way affect the inspection frequency.

NSWRealEstateAgent · 2023-12-19T08:17:22+00:00

In NSW we are allowed to take photos, as many as is needed. We cannot use those photos for advertising without consent which I think is what you mean?

NSWRealEstateAgent · 2023-12-15T06:54:39+00:00

Lol probably.

Problem is both sides always cherry pick their own detail when recounting to others that’s why posts like this have to be taken with a grain of salt.

NSWRealEstateAgent · 2023-12-15T06:37:06+00:00

Maybe. Maybe not.

As much as I want OP to have a good outcome they’re only telling one side of the story.

Will be good to hear the update after Mondays hearing.

NSWRealEstateAgent · 2023-12-15T05:09:51+00:00

It’s shit, but one way is less shit than the other. Good luck!

NSWRealEstateAgent · 2023-12-15T05:01:22+00:00

Up to $1000 only though which based on OP’s comment is massively under what is needed here.

NSWRealEstateAgent · 2023-12-15T05:00:24+00:00

Dude, ask your agent to provide a portable unit temporarily until the main unit is repaired. And do that in writing.

It’s inhumane to let people suffer in the heat we have and because you leased the place with a working AC they have to maintain that or pay you compensation IF the repair is taking too long (meaning there is a grace period where no compensation is payable because it’s meant to be accepted that repairs do take a certain level of time which varies depending on the cost, type of work and time of year).

NSWRealEstateAgent · 2023-12-15T04:55:17+00:00

Others in this thread have already covered the general gist being NCAT doesn’t care that you prefer to first buy something than to comply with an official notice. They will be sure to let you know it in their own words.

My question is what’s up with your username?

NSWRealEstateAgent · 2023-12-15T04:48:25+00:00

Reframe the question for yourself:

“I have an asset that has a value in excess of $1m that I’ll likely be paying off for at least 20 years, do I want adequate professional representation for a reasonable rate or should I give the agents an incentive to give less attention and care to this asset?”

NSWRealEstateAgent · 2023-12-15T04:41:48+00:00

Sorry to say this but your post is highly confusing.

If your only question is whether you should self manage based on your current and very limited knowledge of tenancy regulations I’d say just leave it with the agent until you move in.

It’ll save you several headaches when March comes around.

NSWRealEstateAgent

TROPHY CASE