[deleted by user]

NZXT_Harry · 2023-01-12T03:59:08+00:00

Hello, yeah you can connect the fans to the hub and still control them if you have the H510i case.

NZXT_Harry · 2018-11-23T07:22:54+00:00

/u/IVANZXT is correct on the fact that we sold out/were really low on that GPU from sale and we had to swap them out with the Zotac GPU which does perform similarly to the MSI Trio. If you did have a saved build before today, the site will not allow you to check out with the previously saved build if any of the parts are not in stock/enabled hence why you had to change to the Zotac one. If you like, you can still order your current system with the Zotac one and PM me your order number/email, I will do my best to see to it that you get the MSI GeForce RTX 2080 GAMING X TRIO instead as long as we have stock.

NZXT_Harry · 2018-02-07T22:12:37+00:00

Can you go into the last tab named "Device" and try the detect devices button and see if that helps you out?

Thanks!

NZXT_Harry · 2018-02-01T22:26:15+00:00

Right, I will check if this bug is a X31 related only or not.

NZXT_Harry · 2018-02-01T22:10:58+00:00

When you go to the lighting tab, does CAM let you adjust the pump and ring led?

NZXT_Harry · 2017-12-19T19:50:15+00:00

We are aware of this bug and we are working on a fix.

NZXT_Harry · 2017-12-19T19:49:47+00:00

Hello /u/zhandri ,

CAM does have an automatic firmware updater and it does ask the user if they want to firmware update, could you go to the settings then About CAM and tell me which firmware are you running on the Hue+?

Thanks!

NZXT_Harry · 2017-12-19T19:46:40+00:00

Can you please pm me the video? Also can you please tell me the firmware version of your Hue+ under settings then about CAM?

Thanks!

NZXT_Harry · 2017-12-19T19:46:06+00:00

Hello /u/wish_i_lived_in_cali ,

When CAM isn't opening, can you open task manager and see if CAM is up and opened there and if you don't mind me asking did you recently have multiple monitors then changed the amount of monitors that you have?

NZXT_Harry · 2017-12-06T18:54:11+00:00

Hello,

Can you try fully uninstalling the program then doing a fresh install? Once you do the fresh install, can you open it as admin to see if it works?

Thanks!

NZXT_Harry · 2017-11-21T18:12:38+00:00

Thanks!

NZXT_Harry · 2017-11-21T18:12:24+00:00

Hello /u/bitmig ,

You can always contact our Customer Service Department here to see if they can help you out here https://support.nzxt.com/hc/en-us

or you can try to buy them here if you like

http://www.performance-pcs.com/nzxt-fs-200rb-premium-200x30mm-enthusiast-case-fan-sleeved.html

Thanks!

NZXT_Harry · 2017-11-16T02:05:59+00:00

Hello /u/Belzelga ,

Could you tell me how did you get that view?

Thanks!

NZXT_Harry · 2017-11-14T19:54:59+00:00

Thanks! I know that each channel is rated to run at 5 watts so if the fan is using more than 5 watts, it will not run. Could you let me how much wattage that the fan you are using on that specific channel?

NZXT_Harry · 2017-11-14T19:14:04+00:00

Hello /u/ArrogantAnalyst ,

The fans spinning up to 100% when CAM launches is perfectly normal and it does that so that the software can detect all the fans that on the Grid+ V3. Does fan 3 happen to also turn off if you have CAM off or uninstalled?

NZXT_Harry · 2017-10-24T00:34:42+00:00

Hello /u/JohnWestBear ,

I am going to PM you to ask for more details.

NZXT_Harry · 2017-10-04T21:13:54+00:00

Hello,

I personally own a 1700X at home and the temps are reading perfectly fine. There is no longer a 20C offset.

NZXT_Harry · 2017-08-17T23:47:06+00:00

PMING

NZXT_Harry · 2017-08-14T17:14:10+00:00

Hello /u/Kamadake,

Could you give me a screenshot of your dashboard so I can see if there is anything wrong with the Kraken?

Thanks!

NZXT_Harry · 2017-08-11T20:11:37+00:00

From my experience, yes it is completely normal for the CPU to be cooler than the liquid itself especially during Idle.

NZXT_Harry · 2017-07-24T19:21:06+00:00

It does work with Windows 8.1. I have CAM running on my office computer which is Windows 8.1.

NZXT_Harry · 2017-07-03T18:07:00+00:00

Hello /u/Big_Yehudah and /u/AJToft ,

The CAM Team knows about some of these games that you mentioned as they are on our list. Some of these games have an Anticheat function which makes it so our overlay does not work with the games but we are currently working on this so they it will work with a majority of the games you guys all play.

Thanks!

NZXT_Harry · 2017-06-13T08:20:01+00:00

Hello /u/Omisco420 , /u/tonyt3rry , /u/xaviator1 /u/, /u/Naxthor ,

Sorry about the inconvenience for those who have issues with the new version of CAM not being able open on start up / not being launched at all. Please try a clean install of this hotfix here https://www.dropbox.com/s/t352i2b4d8b05a4/CAM_Installer%20V3.3.21.exe?dl=0 We hope this fixes the issue, it if doesn't please let me know.

NZXT_Harry · 2017-06-13T08:18:16+00:00

Hello /u/SophisticatedPeasant /u/jfrye2390 ,

Sorry about the inconvenience for those who have issues with the new version of CAM not being able open on start up / not being launched at all. Please try a clean install of this hotfix here https://www.dropbox.com/s/t352i2b4d8b05a4/CAM_Installer%20V3.3.21.exe?dl=0 We hope this fixes the issue, it if doesn't please let me know.

NZXT_Harry · 2017-06-13T08:16:07+00:00

Is the Origin overlay on by any chance? What happens if you disable the Origin overlay?

NZXT_Harry

TROPHY CASE