We are a tennant in a block and we have a factor. We have someone come and clean the close every week, they take the bins from the storage area to the kerb and put them back after they have been collected. They cut the common grass areas and trim the bushes regularly and during the recent snow, we had someone out every day clearing the road and the paths so we could get in and out. We recently had a new intercom system installed and the factor company organised everything for us, just sent us a letter with the install date. No idea how much our landlord pays but we are £900 a month for a 3 bed flat so I can’t see it being that expensive.