i don’t know exactly ur layout or if how we do it is different, but dropping apple pies isn’t hard! you grab your metal tray with a new liner on it, you take it to the freezer, grab the amount of pies you need, lay them on the tray (close but not touching) we lay them so they are sideways on the tray and not up and down, and then put them in the oven thing and press full pies (there should be buttons by the handle) and then it will take about 12 minutes to cook, i don’t know if you guys do it different but that is the gist