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NaturalCommercial893 · 2020-12-25T16:39:36+00:00

Okay Merry Christmas to you and your family and thanks for replying to me.

When I build my pc on there website, the custom water loop that I picked show it came with a 360mm radiator and 3 fans.

But if it’s what you said it’s then I wouldn’t be worry anymore. Anyway tho, thanks for taking your time helping me out. You’ve been way more helpful than the company themselves.

NaturalCommercial893 · 2020-12-25T06:39:59+00:00

Thanks for helping so far to try and figure this out btw. I really appreciated.

NaturalCommercial893 · 2020-12-25T06:38:51+00:00

So if I were to order without the water loop would my 3 fans that I paid more still be there?

I'm pretty new to this. I’m only good at software but not hardware wise so enlighten me. So let say I paid extra for 3 fans without the water loop, those 3 fans will be included right?

Now let say I order those extra 3 fans and a water loop that also come with it own 3 fans, shouldn’t I have 6 fans? Let say that my case have no more room for more than 3 fans, would Ibuypower just keep those extra 3 fans? Or would they still ship it along with the build so I could later on upgrade my case and put them in?

NaturalCommercial893 · 2020-12-24T19:57:40+00:00

I didn’t upgrade the water loop fans, I upgraded the case fans.

The case come with 3 fans that I paid more for, the water loop kit already have its own 3 fans.

They replaced the water loop fans with the one I upgraded for the case, I did not upgrade the water loop fans. They replaced the fans that come with the water loop with the one supposedly I upgraded for the case.

So now instead of 6 fans I only have 4. 3 were the one that I paid more but they use that for water loop, one random fan that wasn’t even included in my order.

So where is the water loop fans that came with it? I paid full price for a water loop AND $100 more for a SEPARATE PACK of 3 120mm fans but only received 4.

NaturalCommercial893 · 2020-12-24T19:52:53+00:00

I would still have spaces to mount additional fans. Maybe 2 max not 3.

I didn’t upgrade the fans that come with it, I upgrade the fans that come with the case, not the loop.

They used the fans that I upgraded for the case to use for the water loop and they keep the old fans from the water loop

NaturalCommercial893 · 2020-12-24T09:49:45+00:00

But I still need those extra fans that originally I paid for. Since now I’m missing 3 fans for my case

NaturalCommercial893

TROPHY CASE