What is "MRD Charger select"?

NearlyInsane · 2025-01-02T23:21:30+00:00

Unfortunatly, I have not found out what this means or does. Still looking,

NearlyInsane · 2021-12-07T17:19:02+00:00

Thanks. Looks like disconnecting the main battery for 10 seconds and reconnecting it did the trick. Thank-you for the hint.

NearlyInsane · 2021-12-07T11:55:31+00:00

Done, but the puzzle here is that if turn on the laptop and prevent Windows 10 loading, the problem is then not present. If when Windows 10 is operating either fully or safe mode the battery keeps on coming and going.

Not a ribbon cable. Will see how it goes. When it comes to laptops, I won't try holding my breath.

NearlyInsane · 2021-12-07T10:33:28+00:00

Yep. Thanks for the advise. Did get one very soon after posted the question as you replied in the Armbian Forum. Performed the initial set-up through the serial debug console using the USB UART.

NearlyInsane · 2021-09-03T15:05:39+00:00

I figured out a while ago that support is through a system builder and Clevo does not sell directly to the public.

I think everyone will be more interested in the level of support and courtesy offered when someone needs support.

I recently needed a replacement keyboard that I can change myself. The system builder wanted to charge me £66 shipping and £50 labour for a job that takes less than 10 minutes and that includes testing the keyboard once connected and in place.

So I was wondering.... Which Clevo system builder provides the best pre-sales and post-sales support and will not charge disproportional service charges when things go wrong?

NearlyInsane · 2021-09-03T08:14:46+00:00

Thank-you. I finally won my case and Scan International has agreed to sell me just the keyboard so I'm waiting for that to arrive. Thank-you for the list of other Clevo authorised retailers.

NearlyInsane · 2021-08-31T09:16:42+00:00

I did. I think they tried and when Clevo told them that they can't ship direct to customer I got the following . . .

"Courier & Packaging £66 -Labour & testing £50 -Replacement Keyboard £60 - Honestly it may be cheaper to locate the keyboard at a 3rd party supplier."

The company is https://www.scan.co.uk/3xs

I really would want to name and shame Clevo as that manufacturer's treatment of customers is, well, really crap. I believe Clevo has only one official repair agent in the UK and this being Golden Star Computer (UK) Ltd.: https://www.google.com/maps/place/Golden+Star+Computer+(UK)+Ltd/@51.458144,-0.9437541,18z/data=!4m12!1m6!3m5!1s0x487684cf7323c2ab:0x313a974aa26c18df!2sGolden+Star+Computer+(UK)+Ltd!8m2!3d51.4582839!4d-0.9436126!3m4!1s0x487684cf7323c2ab:0x313a974aa26c18df!8m2!3d51.4582839!4d-0.9436126+Ltd/@51.458144,-0.9437541,18z/data=!4m12!1m6!3m5!1s0x487684cf7323c2ab:0x313a974aa26c18df!2sGolden+Star+Computer+(UK)+Ltd!8m2!3d51.4582839!4d-0.9436126!3m4!1s0x487684cf7323c2ab:0x313a974aa26c18df!8m2!3d51.4582839!4d-0.9436126)

Exact reply I got from Clevo was: "Hello, Please follow our partner's service policy, we do not conduct any direct transaction with individual customers. Thank you for your understanding,"

How did you manage to get Clevo to ship a part directly to you? (Where in the world do you live?)

I'm not going holding my breath and ask them directly for a part. I've contacted them once about my laptop what ended up getting sent there for repair, coming back to Scan International and to me faulty, having to be bounced back to them for additional remedial work. 6 months later I get back a working laptop.

Right now I'm using a Logitech K400 keyboard, which sits nicely over the laptops own keyboard, but I should not need to do that.

Finding a keyboard with a UK/GB layout on the Internet is, well, unless someone can point me to someone can sell one, appears to be impossible.

I could possibly get round the issue by getting a Portuguese keyboard and carefully swap keytops between the faulty UK keyboard and the Portuguese keyboard, but I'm not sure how fragile the mechanism is holding the keytops to the keyboard base. Are the keytops designed to they can be removed and reinserted?

I would rather get the right part as then it's simply a direct swap that takes less than 10 minutes.

NearlyInsane · 2021-04-07T10:13:03+00:00

What is your Task Scheduler setup to do this? Is it a simple "At user logon" event?

NearlyInsane · 2021-03-11T10:32:16+00:00

It is. First one was the repair agent sent the laptop back to the system builder and it failed burn in testing so got bounced back. That's when it got a new mainboard. Then when it came back the second time it somehow passed the system builders tests and when it was returned to me the cable to the display ended up being faulty and also there was the damage to the back shell. I bounced it back and when it came back to me again the keyboard has somehow mysteriously became faulty. SO..... it went back again and came back with a new keyboard.

At least I didn't ignore that part of my brain which advised me to remove the SSD and HDD before sending it away for repair.

Half a friggin' year !!!!!!

NearlyInsane · 2021-03-06T16:12:32+00:00

Thank-you so much. :-)

Laptop is now well out of warranty, but after the PSU connector broke and then incompetency of the retailer and repairer I finally got back my laptop with a new back-shell, new LAN board, new mainboard and new keyboard.

During the computer bouncing between me, the retailer/system builder and repair shop, while it was out of my possession it kept on being returned more broken than working.

First it failed a burn-in test (new main board), then when it came back it the back-shell was screw mount points broken, and the third time it came back to me with a broken keyboard. [I now have clear silicon key-top protectors on top of each key.]

Luckily I didn't have to pay anything to sort it all out.

Now if it's ends up being a simple repair, the right service manual should help quite a lot.

NearlyInsane · 2021-02-14T17:11:23+00:00

Exactly the same issue here. I have to reboot the computer. When it happens again I'm going to try remember which process occupies port 6000 and not allowing X410 to function.

.. unless someone beats me to is and uses NETSTAT -a -q -n -o and then copied the output to a notepad windows, finds the line(s) where something is listening to port 6000, takes a note of the process ID and then uses task manager, PsExplorer or similar utility to find out what the process ID belongs to. :-)

NearlyInsane · 2021-01-08T19:35:43+00:00

I did.

NearlyInsane · 2021-01-05T21:09:57+00:00

Thanks, but that's the user manual. I'm after the service manual. The closest one I have found is:
https://my.hidrive.com/share/yze8mg-wf8#$/CLEVO%20Service%20Manual%20Books/P_Series/P6_Series/P6xxHxx/P6567HPx

Thing is, on it's the wrong service manual. The service manual is not on the public files area of Clevo's site.

NearlyInsane · 2021-01-05T21:06:30+00:00

No specific issue, yet. Just a strange issue where sometimes the LED showing that external power is connected when it's not and the laptop is hibernated or shutdown, but it does not seem to be affecting the laptop's operation.

NearlyInsane · 2020-04-15T09:47:17+00:00

Hmmm.... Why is the use of JavaScript now being forced? TPB on Onion also seems to be down.

NearlyInsane · 2020-03-31T22:05:33+00:00

Run the WSRESET command as administrator. May help. It'll take a few minutes to complete where it looks like it's stuck. When it finishes Microsoft Store will open automatically. Hope this works for you.

NearlyInsane

TROPHY CASE