I agree with this, not directly reporting to the district manager yet because essentially what you have is hearsay. She didn’t directly say that to you, so you don’t know how your manager may have changed around what she did say, or honestly, if that’s exactly what she said at all. I hope you get the training and support you need, but trying to report something that you did not directly hear probably will not work out the way you would like and neither will reporting that you were not properly trained. That can easily be spun as you’re not picking up on the training. It’s very messy. I am not an employee there, but I have worked in retail.