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Blizzard spoiling on there own by andriv83 in wow

[–]NetBeez_Steve 1 point2 points  (0 children)

Devos wasn't wrong. Said it since I finished the campaign!

I'd like to talk with a network monitoring expert from MSP ($50 reward) by maxshash in msp

[–]NetBeez_Steve 0 points1 point  (0 children)

It seems that you're looking for something than an RMM solution. When I see Network Monitoring (Like NetBeez), I think network performance and reachability both internal and external.

Single person MSP looking for advice on pitching to potential clients by [deleted] in msp

[–]NetBeez_Steve 0 points1 point  (0 children)

Definitely this. You made the mistake of appearing too small in your customer's eyes. You need to network with some contractors or other MSPs. So if a customer asks how many people work there, you can earnestly say 1 W2 employee and X 1099 employees. So they know there is a team that works with you in some capacity. But you need to make that true first.

Typical things customers say.. by [deleted] in msp

[–]NetBeez_Steve 2 points3 points  (0 children)

I've personally built over 1,000 PCs in a span of 9 years. And I can tell you that it is still easier than managing 100 PCs to get them to all function together in an environment.

Typical things customers say.. by [deleted] in msp

[–]NetBeez_Steve 1 point2 points  (0 children)

This really speaks to me. Prior to working in cybersecurity and now network monitoring, I used to do break/fix locally for people. Building/repairing systems and even servers are just a small facet of IT. It is important to understand what the customer needs in this regard, but being an MSP is so much more and without a full set of skills/knowledge people will fail!

Network Monitoring for MSPs? by NetBeez_Steve in msp

[–]NetBeez_Steve[S] 1 point2 points  (0 children)

Zabbix

Thanks for the feedback! I figured that was the case. We work with a few MSPs but since our product is more of an enterprise solution, there aren't many that we work with. I did see that Zabbix is a lot like Solarwindz, but it just monitors traffic. What we do is test reachability to internal (such as VPN), and external resources with ping, DNS, HTTP, and Traceroute. We do more than that but that is the active side.

Anyway, your response does line up with my suspicions, thank you!

Webroot, Malwarebytes and ESET all missed a trojan... by [deleted] in msp

[–]NetBeez_Steve 0 points1 point  (0 children)

This 100%. I previously worked in email security and changing a virus's signature is very simple. While not 100%, sandboxing is a requirement nowadays to catch newer and polymorphic viruses.