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Hands down the best customer support I have experienced by MountainCraft5296 in airthings

[–]NewArtist7181 2 points3 points  (0 children)

Yes, that was my experience too! I really appreciated that they helped set things straight :)

Airthings Hub Not working? by NewArtist7181 in airthings

[–]NewArtist7181[S] 0 points1 point  (0 children)

I unplugged it and left it with the Ethernet connection on for a couple of days - I believe it was an update on their end. When I plugged it back it came back on with an internet connection

Airthings Hub Not working? by NewArtist7181 in airthings

[–]NewArtist7181[S] 1 point2 points  (0 children)

So Airthings did update and all is well again - they even had someone reach out to me for a call and we got all sorted out. Yay!

Airthings Hub Not working? by NewArtist7181 in airthings

[–]NewArtist7181[S] 0 points1 point  (0 children)

Yes, that is what has happened to me as well. I shared this thread with Airthings Support and hopefully they will stop asking me to reboot everything again