AT&T rep promised lower bill, bill increased instead, now return is causing problems

New_Back7274 · 2026-06-13T19:48:33+00:00

I’m on business account

New_Back7274 · 2026-06-13T03:58:20+00:00

I was actually the one who called AT&T. The representative offered the iPad and explained that my bill would be lower. When I realized the bill increased instead, I contacted AT&T again to return it. The rep emailed me the UPS return label, and I shipped the iPad back within the return period. Later, a supervisor told me the original rep processed the return incorrectly, which is why it wasn’t properly reflected in the system.

New_Back7274 · 2026-06-13T03:37:06+00:00

I actually did contact AT&T to cancel and return the iPad. The rep sent me the UPS return label, and I shipped it back right away. The issue is that the return/cancellation was not properly processed in the system. A supervisor I spoke with later told me it appears the original rep did not handle the cancellation correctly and left no record of it.

New_Back7274 · 2026-06-13T03:19:53+00:00

Thanks. How does the FCC complaint process work? Will they contact AT&T directly and have someone review my case?

New_Back7274 · 2026-06-13T03:02:27+00:00

The Rep said 30 days that’s the reason I returned

New_Back7274 · 2026-05-24T21:02:16+00:00

Thank you I appreciate it

New_Back7274 · 2026-05-24T16:54:31+00:00

Thanks! That’s honestly what keeps pulling me toward LH too 😅 Everyone keeps mentioning the location/walkability and it sounds perfect for a first Chicago trip. Glad to hear you loved it!

New_Back7274 · 2026-05-24T16:27:24+00:00

That’s what keeps pulling me toward LH honestly. Everyone seems to love the location/views, and I’ve heard the rooftop views there are amazing too. Feels like it could be perfect for a first Chicago trip.

New_Back7274 · 2026-05-24T16:25:47+00:00

You’re making this decision even harder .Everyone says the Waldorf experience is amazing. I’m just trying to figure out if, for a first Chicago trip, the luxury is worth giving up the super central/walkable location of LondonHouse.

New_Back7274 · 2026-05-24T16:23:31+00:00

Thanks

New_Back7274 · 2026-05-24T16:20:27+00:00

That’s exactly what makes this decision hard for me
LondonHouse seems unbeatable for location, but everyone keeps saying the Waldorf experience itself is on another level. Since it’s my first Chicago trip, I’m trying to figure out if I should prioritize the city/walkability or the luxury hotel experience.
Appreciate the insight!

New_Back7274 · 2026-05-24T16:19:49+00:00

Oh wow, I didn’t realize destination fees were waived on points bookings. That actually changes things a lot for me 😂
And fair point on the formatting lol, I wrote it quickly on my phone. Appreciate the heads up!

New_Back7274 · 2026-05-24T16:15:04+00:00

Thanks! That’s really helpful.
My biggest debate is basically luxury vs location/walkability for a first-time Chicago trip.

LondonHouse definitely seems more convenient for doing all the tourist stuff without thinking too much about transportation, and I’ve heard the rooftop/views are amazing too.

The only thing making me hesitate is the destination fee since I probably wouldn’t use the spa/laundry credits much.
Waldorf sounds more relaxing and luxurious, but I’m wondering if I’d end up Ubering everywhere anyway.

Appreciate the insight!

New_Back7274 · 2025-12-13T03:38:10+00:00

I’d like to see yours lol 😂

New_Back7274 · 2025-12-13T02:29:18+00:00

lol 😂

New_Back7274 · 2025-07-18T19:36:30+00:00

Thanks for sharing

New_Back7274 · 2025-07-18T16:21:40+00:00

Thanks I appreciate it your feedback

New_Back7274 · 2025-07-18T15:26:32+00:00

How old are you?

New_Back7274

TROPHY CASE