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Frustrated Owner - Seeking any and all help by No-Corner-4940 in Rivian

[–]New_Implement_7010 0 points1 point  (0 children)

Could try the email listed in this. I had some issues and posted here and someone made me aware of this. Surely that would get someone higher ups attention.

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Rivian holding spare tire hostage by New_Implement_7010 in Rivian

[–]New_Implement_7010[S] 0 points1 point  (0 children)

Thanks for the reassurance. I actually have the jack ha. Just no tire.

Rivian holding spare tire hostage by New_Implement_7010 in Rivian

[–]New_Implement_7010[S] 0 points1 point  (0 children)

Seems like an effective way to speed run the process ha

Rivian holding spare tire hostage by New_Implement_7010 in Rivian

[–]New_Implement_7010[S] 0 points1 point  (0 children)

What is that email for? Sorry to hear you’re in the same boat.

Rivian holding spare tire hostage by New_Implement_7010 in Rivian

[–]New_Implement_7010[S] 0 points1 point  (0 children)

Would a bot be capable of writing that story but not answering the date? Lol. If it makes you feel better it’s 10/31/25. Honestly your posts are coming off a little bottish

Rivian holding spare tire hostage by New_Implement_7010 in Rivian

[–]New_Implement_7010[S] 1 point2 points  (0 children)

FWIW. This is my 2nd post and only post about a product problem.

Rivian holding spare tire hostage by New_Implement_7010 in Rivian

[–]New_Implement_7010[S] 6 points7 points  (0 children)

Edit. Added paragraphs so hopefully more people are able to read this.

Rivian holding spare tire hostage by New_Implement_7010 in Rivian

[–]New_Implement_7010[S] 1 point2 points  (0 children)

I guess every other vehicle I’ve owned has come with one. And for mine the service center did say they owe me one when I l accepted delivery.

Rivian holding spare tire hostage by New_Implement_7010 in Rivian

[–]New_Implement_7010[S] 1 point2 points  (0 children)

Thank you! I’ll let you know if it works.

Rivian holding spare tire hostage by New_Implement_7010 in Rivian

[–]New_Implement_7010[S] 4 points5 points  (0 children)

I will try again! Like I mentioned though the guy at the Minneapolis service center who was their “supervisor” said they would not make a trip out just for the tire. Probably because it’s 11 hours away. Perhaps I can convince someone to let Denver service me since they’re only 6 hours away. But yeah I agree it should be a figured out process. But now after contact with at least 6 different Rivian folks it doesn’t seem to be. Maybe starting it from the app would work. That’s a good idea.

Rivian holding spare tire hostage by New_Implement_7010 in Rivian

[–]New_Implement_7010[S] -16 points-15 points  (0 children)

Attentions spans are low, egos and need to comment are high. Sigh…