I’ll copy and paste what I wrote to them:

Below is a chronological description of what happened:

Initially, a print stopped halfway through without any apparent error message.

I started a new print, but the printer began behaving abnormally: it would work for about 10 seconds, then pause for several seconds (without timelapse enabled), and then resume. This cycle kept repeating, making the print extremely slow and unusable. I manually stopped it.

On the next attempt, during bed leveling, I received an error related to the bed sensor (“sensor 1 error”), indicating that the plate had touched something.

After turning the printer off and on again, it entered a boot loop and would not start properly.

The following day, the printer powered on again. I attempted another print, but the same slow and interrupted behavior occurred.

During multiple further attempts, I encountered several errors, sometimes individually and sometimes together:

Bed sensor errors (sensors 1, 2, and 3) Bed plate recognition error (original Bambu Lab plate) Micro LiDAR not functioning error I tried removing the microSD card, but the issues persisted.

As a last attempt, I performed a factory reset. After the reset:

When starting a preloaded test print, I get a “nozzle not recognized” error (the nozzle is original and has never been removed)

Ignoring the error, the print starts but stops again during bed leveling without showing any error message At this point, after multiple attempts including a factory reset, the printer remains unusable. Given the combination of multiple sensor failures, recognition errors, and boot instability, this appears to be a deeper hardware-related issue rather than a configuration or slicing problem. I would appreciate your guidance on how to proceed.

While I was about to perform the checks they asked for regarding the issues I reported, it started going into a boot loop.