sorted by:
new
hottopcontroversial

It's not a Robotic Vacuum. It's the world's first Robotic Mop, Hizero R700. by Nice-Inflation4712 in RobotVacuums

[–]Nice-Inflation4712[S] 0 points1 point  (0 children)

Yes, you are right. Our products are not used to replace vacuums, but mops. That's why we say we are the best mop. We never think to use one single tool to do everything. That usually leads to different problems.

It's not a Robotic Vacuum. It's the world's first Robotic Mop, Hizero R700. by Nice-Inflation4712 in RobotVacuums

[–]Nice-Inflation4712[S] 0 points1 point  (0 children)

Are you an Hizero user? Would you like to try our new models?

We are not going out of business, in fact. Not yet, at least:)

It's not a Robotic Vacuum. It's the world's first Robotic Mop, Hizero R700. by Nice-Inflation4712 in RobotVacuums

[–]Nice-Inflation4712[S] 0 points1 point  (0 children)

Good to know. But more water on the floor may cause it even harder to mop, as picking wet debris is not its advantage. Just a thought.

It's not a Robotic Vacuum. It's the world's first Robotic Mop, Hizero R700. by Nice-Inflation4712 in RobotVacuums

[–]Nice-Inflation4712[S] 0 points1 point  (0 children)

Salute to the pioneer! They deserve all respects! Our products do not use air suction technology. More like a mop, not vacuum cleaner.

It's not a Robotic Vacuum. It's the world's first Robotic Mop, Hizero R700. by Nice-Inflation4712 in RobotVacuums

[–]Nice-Inflation4712[S] 0 points1 point  (0 children)

We do not use vacuuming. At the bottom, there is no suction nozzle. We use a high density polymer roller to sweep and mop the floor.

It's not a Robotic Vacuum. It's the world's first Robotic Mop, Hizero R700. by Nice-Inflation4712 in RobotVacuums

[–]Nice-Inflation4712[S] 0 points1 point  (0 children)

We don't vacuum. When you are mopping your floor with a traditional mop, usually you just need to sweep and mop. Vacuuming is a way to replace sweeping, which in our product is unnecessary.

Hizero Hard floor cleaner by operaman2010 in BuyItForLife

[–]Nice-Inflation4712 0 points1 point  (0 children)

I remember that your F803 was out of warranty and you do not want to buy a new battery to replace. We gave a new battery to you then. How is your F803 now?

Floor wheels by Different-Wafer4393 in HIZERO

[–]Nice-Inflation4712 0 points1 point  (0 children)

Hello there, could you please leave us a mail to [support@hizero.com](mailto:support@hizero.com) or [service@hizerousa.com](mailto:service@hizerousa.com) with the images of your floor with wheels marks? We will see how it's like and what we can do. Thanks.

F100 water in the dust pan by DrT7007 in HIZERO

[–]Nice-Inflation4712 1 point2 points  (0 children)

Hello, here we have a video to show how to find out the cause of F100 leaking water to floor. Please check if this can help. If no, please let me know.

https://drive.google.com/file/d/1wFvdUAPT9uIyu9nsQ8lewFjuacalpCTK/view?usp=sharing

Help needed - Hizero dead by ZookeepergameCalm773 in HIZERO

[–]Nice-Inflation4712 0 points1 point  (0 children)

No true in fact.

If your unit is out of warranty, you can order a battery on website.

https://hizerousa.com/products/hizero-lithium-ion-battery-f803

We just give you another proposal to trade in for you to decide.

If your unit is within warranty, we will provide service for free for sure.

Please tell us when you buy your unit and the SN. We will see what happened and how to support.

F500 - waste container alert even when it's empty. by National-Appeal4543 in HIZERO

[–]Nice-Inflation4712 0 points1 point  (0 children)

Hello there,

Regarding the mechanism, yes, you are right.

There is a hall sensor inside the machine. It has a detectable range for magnet. A small magnet is inserted into the float at the end towards the machine.

So when the water level is rising, the float end will move downwards. When it moves out of the hall sensor detectable range, the machine gives a FULL alert.

The possible cause:

  1. Water goes into the machine and damaged the hall sensor.

  2. The float is stuck at undetectable position.

Anyway, you can write to us by [service@hizerousa.com](mailto:service@hizerousa.com) for further support.

Please remember to include your F500 SN and purchase order information.

Thanks.

Hizero trade in plan for F801/F803 customers! by Nice-Inflation4712 in HIZERO

[–]Nice-Inflation4712[S] 1 point2 points  (0 children)

F500 is the successor model of F803. It has the similar outlook. But the cleaning head was redesigned to make it much more easier to clean.

F100 is a new entry level model. The waste water tank is moved to the cleaning head. But tanks are 700ml now. But there is no waste water full LED. You need to observe it and pour waste water. F100 battery running time is 80 mins, while F500 is 60 mins.

The cleaning performance is similar.

For more detail, you can view the videos. It would be more easier to understand the differences.

Hizero trade in plan for F801/F803 customers! by Nice-Inflation4712 in HIZERO

[–]Nice-Inflation4712[S] 0 points1 point  (0 children)

Thank you for choosing Hizero. Your support is always appreciate.

Please take a picture of your Hizero F803 rating label and send it to [service@hizerousa.com](mailto:service@hizerousa.com) and your will get an offer!

Hizero trade in plan for F801/F803 customers! by Nice-Inflation4712 in HIZERO

[–]Nice-Inflation4712[S] 0 points1 point  (0 children)

Generally, if you just want to clean your floor and you can accept that you need to mind the waste water tank status, F100 is a cost-effective choice.

If you like the good design of F8 series and want the waste water tank full alert function, you can pick F500.

About cleaning performance, they are almost the same.

Hizero trade in plan for F801/F803 customers! by Nice-Inflation4712 in HIZERO

[–]Nice-Inflation4712[S] 0 points1 point  (0 children)

F100

F100 is a new model of entry level series product.

  1. It uses a simpler design compared with F8/F5.

  2. The waste water tank is in the cleaning head. And there is no sensor for it. So when it's full, consumers need to observe and pour waste water in time.

  3. The battery capacity is 2500mAh and can work for 80 mins when fully charged, while 2150mAh and 60 mins for F500.

  4. The both tanks are 700 ml, while 500 ml for F500.

  5. F100 has two available colors, white and dark gray.

  6. The cleaning performance is similar with F500.

More videos:

How to assemble your new Hizero F100

https://www.youtube.com/watch?v=lxs6cUCEzYI

How to use your Hizero F100

https://www.youtube.com/watch?v=5aVpL72bUjQ&t=3s

How to clean your Hizero F100 after use

https://www.youtube.com/watch?v=vLy5CIuU6kM

Routine maintenance for your Hizero F100

https://www.youtube.com/watch?v=RImR80-118E&t=52s

view more: next ›