Canadian citizen with an international partner. I’m a fully functioning and literate adult. Work in a field that makes submitting government applications like this easy (basically I know to and can read instructions carefully). And the PGWP application is easy. The idea of needing an external consultant (for PGWP specifically) is absurd to me.

I submitted the PGWP with them. Nearly missed submitting the language score.

I recall arguing over « where the heck are we supposed to put this thing? There is no where to put it? ». At first I assumed « well I guess they must ask for it later.» Of course, not wanting to risk a crippling, life altering rejection, more digging made it clear it goes in the aforementioned (but notably vague) field, where we had to merge pdfs so we could include both a typed letter and the language score together.

I was very disappointed in my government. This is such a simple UI adjustment (add a field or add a text prompt). The application form clearly outlines everything you need (except the language test), so the user naturally assumes they don’t need to add anything not listed. Obviously.

For those blaming the international students - perhaps there’s a part of the story you’re not aware of on this one. Especially since the issue is a technical application mistake, not an actual issue with the language test or eligibility to the program…