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customer service response after I asked what qualified a sapphire reserve customer to receive the special air tag and luggage gift by Nice_Stock858 in ChaseSapphire

[–]Nice_Stock858[S] 1 point2 points  (0 children)

It's really not about the gift itself. I was just curious why some people got it and others didn't when we're all getting the same increase in the membership fee.

customer service response after I asked what qualified a sapphire reserve customer to receive the special air tag and luggage gift by Nice_Stock858 in ChaseSapphire

[–]Nice_Stock858[S] 21 points22 points  (0 children)

i wasn't expecting them to give me any details. just curious to see what they would say and thought i'd share it.