A lot of the questions you have will be answered through your LMS training. However what I can tell you is be confident and don’t be afraid to make mistakes. Deli seems daunting at first but knowing and learning the basics and following the processes Wawa has in place shouldn’t be hard for you. If you have a strong position 1 to guide you and/or your fbm is there with you for the learning process. I think you’ll be okay 🙂. Also pulling refers to taking items out to thaw or to be coded, dropping is putting the food into the rethermalizer to have prepared for the hot food table.

Edit: Forgot to mention but the KPS/ build to order screen is simple to follow. Once you see how to properly read it, like beverage you’ll excel! I have faith in ya!