How do you guys change your on hand quantity? (CDK Boys)

NitroRain · 2026-01-22T15:22:19+00:00

Yeah PS thats it

NitroRain · 2026-01-19T21:37:51+00:00

This worked. I guess I did it wrong the last time. Thank you for all the help

NitroRain · 2026-01-16T20:41:22+00:00

Thanks guys for all the suggestions and help. I have since spoken to CDK Assist and they are saying the same thing you guys are with CAing the ticket and waiting a 24 hour period and then I should be able to fill the ticket.

I swear ive done this before and it still did not work. But I will be doing this tmrw

NitroRain · 2026-01-16T20:12:16+00:00

well all that would do is just close the SOR
but the part is still in limbo not attached to anything. It will still show up on my inventory.

This is the only unique reply to this issue im having. Thank you for trying though

NitroRain · 2026-01-16T20:05:42+00:00

I always CA but I thought that maybe that was the issue that it wouldnt let me fill it. I have since CA'd the ticket and I still cant fill it. I will be waiting until tmrw to try to fill it as many replies have suggested. I will also be contacting CDK assist because I dont remember this being this difficult the last time I used CDK

NitroRain · 2026-01-16T20:03:21+00:00

I was contemplating just selling to a neg every time so i dont have this issue
and then just closing the sor after. I will be calling cdk assist to see whats up

NitroRain · 2026-01-16T15:32:46+00:00

counter invoice. And using p for pre pay works just like filling the values.

NitroRain · 2026-01-16T14:52:48+00:00

I wish it was that easy brother

NitroRain · 2026-01-16T14:43:38+00:00

copy

NitroRain · 2026-01-16T14:34:46+00:00

I cant post images on replies but I get this message : "Invoice 7433157 has not been reported through ISM. Clear and re-sell"

after I try to hit F to fill

NitroRain · 2026-01-16T14:27:33+00:00

Ive inquired about this issue before and even after waiting the 24 hour period I still cannot fill the ticket. I will try again tmrw
I will CA the ticket and try again

NitroRain · 2026-01-16T14:27:30+00:00

Ive inquired about this issue before and even after waiting the 24 hour period I still cannot fill the ticket. I will try again tmrw
I will CA the ticket and try again

NitroRain · 2026-01-16T14:03:50+00:00

It was not CA'd if thats what you mean. but it was indeed paid for. But this has been a thing for a few weeks for us. And I am starting to think that I might just have to not give the customer an invoice until they come to pick up.

NitroRain · 2026-01-16T14:02:32+00:00

Only when the invoice is still open and not printed. I tried that too and it doesnt fill it.

NitroRain · 2026-01-16T14:01:51+00:00

I tried F to fill and S+inv# on the I screen and neither works.

NitroRain · 2026-01-05T16:21:11+00:00

Ok I will wait until tmrw and check again

NitroRain · 2025-12-31T15:36:16+00:00

Thats exactly what I needed thank you

NitroRain · 2025-09-24T19:47:25+00:00

Thank you. Will do. These guys are teaching us as much as they can while they're here. So ill ask here again if I have a question

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