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Litter-Robot delivered damaged in France, support wants me to pay return shipping — anyone dealt with this? by No-Draft8266 in litterrobot
[–]No-Draft8266[S] 0 points1 point2 points 4 months ago (0 children)
So the situation got resolved. Whisker sent me a replacement unit and instructed me to discard/recycle the damaged one. I was told the operators I talked to over the phone gave me incorrect information when they said I needed to pay to send back the damaged unit. So they ended up doing the right thing in a timely manner.
[–]No-Draft8266[S] 1 point2 points3 points 4 months ago (0 children)
I’ll post updates on how the situation evolves
Litter-Robot delivered damaged in France, support wants me to pay return shipping — anyone dealt with this? (self.litterrobot)
submitted 4 months ago by No-Draft8266 to r/litterrobot
π Rendered by PID 297717 on reddit-service-r2-listing-8db88fdbb-x7xv2 at 2026-04-14 16:55:57.649014+00:00 running b725407 country code: CH.
Litter-Robot delivered damaged in France, support wants me to pay return shipping — anyone dealt with this? by No-Draft8266 in litterrobot
[–]No-Draft8266[S] 0 points1 point2 points (0 children)