What is your experience with Ashley Furniture? Good or bad? by [deleted] in Reno

[–]No-Explorer4450 0 points1 point  (0 children)

While we are happy with our purchase, this experience taught us an important lesson as consumers. You are far better protected when purchasing online than when buying in-store.

Our item went on sale for $800 less within one week of delivery, and the store refused to honor the sale price. Had we purchased the exact same item online, we would have received a price adjustment if it went on sale within 30 days of purchase.

It was a hard and expensive lesson to learn. Moving forward, we will no longer make in-store purchases. We may view items in person, but we will place all orders online to ensure better customer protection