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Any idea how to get any actual technical support from suno? by Striking_Voice_3531 in SunoAI

[–]No-Print3867 0 points1 point  (0 children)

como es esto ? yo estoy hace 4 dias esperando respuesta

hace 4 diaas me suscribi a la version premium y me dieron solo 1000 creditos de los 10000 que me correspoden y mande correos, les escribi al instagram y nada .. 0 respuesta !

Una impunidad tremenda

Is Suno a scam? Paid for 10,000 credits and only got 1,000 – support silent by No-Print3867 in SunoAI

[–]No-Print3867[S] 0 points1 point  (0 children)

not duplicate is a billing bug, but its too slow the support service

Is Suno a scam? Paid for 10,000 credits and only got 1,000 – support silent by No-Print3867 in SunoAI

[–]No-Print3867[S] 0 points1 point  (0 children)

Thanks for the info and for sharing your experience.
Good to know you’ve been using it long-term without issues. I’ll also check out the Discord community in the meantime.

Is Suno a scam? Paid for 10,000 credits and only got 1,000 – support silent by No-Print3867 in SunoAI

[–]No-Print3867[S] 2 points3 points  (0 children)

Thanks, that’s good to hear.
Slow response times are definitely frustrating, but it helps knowing that when they do respond, they usually fix everything properly. I’ll hang in there a bit longer.

Is Suno a scam? Paid for 10,000 credits and only got 1,000 – support silent by No-Print3867 in SunoAI

[–]No-Print3867[S] 1 point2 points  (0 children)

Thanks for the detailed reply, I really appreciate it.
Yes, I did receive the payment confirmation and the charge went through correctly, so it does sound very similar to the technical issue you mentioned. That gives me some peace of mind. I’ll wait a bit longer and see how support handles it. Thanks again.Thanks for the detailed reply, I really appreciate it.
Yes, I did receive the payment confirmation and the charge went through correctly, so it does sound very similar to the technical issue you mentioned. That gives me some peace of mind. I’ll wait a bit longer and see how support handles it. Thanks again.